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Toyota of Rock Hill

Rock Hill, SC

4.7
2,042 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 2,042 reviews

February 07, 2026

took awhile but got it done glad it didn’t take any longer was tired of waiting More

by jhwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox
Feb 11, 2026 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 06, 2026

Usually very happy with my experience, but today they offered a wheel alignment and I just had new tires installed so I agreed. When I arrived to pickup my vehicle I asked to see the printout which showe More

by joekitchen8532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ger
Feb 11, 2026 -

Toyota of Rock Hill responded

Joe- Please call me directly (803 328 2886) for me to clarify our alignment process. It’s not that we were dishonest, we recommend alignments every 15k miles. The only way for us to give you your specifications, we need to put it on our alignment machine and check it. I would greatly appreciate the opportunity to go over the printout with when you have a chance. Thank you, Ger Thao Toyota of Rock Hill

Feb 11, 2026 -

joekitchen8532 responded

I had no problem allowing my alignment to be checked but when the measurements arent out of spec ,then no adjustment has to be made and therefore i should have been charged. Im guessing since i didn't receive a return call after you spoke with your management that they refused to refund my money for the alignment . That is ok ,there are other dealers that can service my vehicle. I am very upset that it came to this as i really liked having it serviced there

February 06, 2026

Top dealership with a great service department. Trustworthy service advisors make the difference. Tim Fox always helps to keep me informed and my Camry in top condition. More

by Catawba Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Feb 08, 2026 -

Toyota of Rock Hill responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 05, 2026

Fast as usual. The service guy(who took my vehicle) is the best one I've ever seen in any Toyota dealerships More

by maximebayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole???
Feb 07, 2026 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill. If you have any further questions, please don't hesitate to reach out!

February 05, 2026

Excellent service did everything at a reasonable time. .They even sent me a video of what they did on a problem I had and how lte solved it . More

by keeley123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Feb 07, 2026 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2026

Great 1st time buying a new car experience. Highly recommend, low pressure, honest, straight forward experience. More

by cabender97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Funderburk
Feb 03, 2026 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 01, 2026

Austin was great to work with very knowledgeable and professional also provided exceptional customer service. More

by James W Mock Sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Feb 05, 2026 -

Toyota of Rock Hill responded

Hello James, thanks for your praise and kind comments about Austin. We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2026

This is a great Toyota dealership. The service is always prompt thorough and competent. My representative in sales Mr. Tim Fox is always thorough professional and always goes the extra More

by ruthroldan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox. Hiba. Ginny Hargett. Matt Donavon
Feb 01, 2026 -

Toyota of Rock Hill responded

Hi, we're happy you found Tim to be so supportive during your experience here at Toyota of Rock Hill. Please don't hesitate to reach out if there's anything additional we can do for you.

Feb 04, 2026 -

ruthroldan responded

The service is always prompt thorough and competent. My representative in sales Mr. Tim Fox is always thorough professional and always goes the extra mile to help out in any way he can the whole team at Toyota of rock Hill is customer oriented.

January 30, 2026

I was very happy that Toyota of Rock Hill was able to schedule me for an oil change in tire rotation within two hours of my calling. Cole was the service advisor. He did a great job keeping me updated as More

by jalantalbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Feb 01, 2026 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2026

Nice clean and comfortable, people are very nice. Coffee and snacks are good. Everyone seems to be helpful. More

by Morrison9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Feb 01, 2026 -

Toyota of Rock Hill responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

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