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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.7
2,031 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 2,031 reviews

June 05, 2026

Tim Fox in the service department always takes great care of his customers. Toyota of Rock Hill is my only choice in dealer service with Tim making sure everything is done right. 5 stars More

by Michael Gillen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Report | Print
Jun 07, 2026 -

Toyota of Rock Hill responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2026

The service was really good and everything was done in a timely manner. Everyone was very attentive More

by Toni.cole0622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ger Thao
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Jun 05, 2026 -

Toyota of Rock Hill responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 03, 2026

It was easy to make an appointment at the dealership. When I arrived, they took the car in quickly. The service was performed with additional information and it did not take long. I am very happy with th More

by wwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
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Jun 05, 2026 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 03, 2026

We have had a good experience with the sales and service here. The staff are courteous, take the time to listen, and explain services and prices. The facility is excellent and well-cleaned. More

by Papa Bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Land
Report | Print
Jun 04, 2026 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2026

Service department didn’t complete work. I had to check the work myself. Bad work. More

by Noname.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan dies excellent job. Service techs not at all. Grade F to service techs
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Jun 05, 2026 -

Toyota of Rock Hill responded

We never want anybody to feel like we didn’t perform what they needed done. While mistakes are made we try to rectify whatever issues were caused. We couldn’t tell who you were by the information provided in this listing but if you’d like to discuss further I can be reached at 803-325-9208 (Dan Hinic – General Manager).

Jun 05, 2026 -

Noname. responded

Ask Ryan Neely. He does an excellent. It is a shame a good service advisor has to suffer under such poor workmanship by techs. Ask Ryan what we had to do that the service tech DID NOT DO and we had to follow the service tech into the shop to see him complete the job. That was one red flag. It makes your customers What else the techs aren’t doing. Red flag to you and your teams.

June 01, 2026

Been going to this dealership for 10 years and the service staff have always been very personable and professional. I have never had an issue with any maintenance performed on my highlander. More

by rsirvinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bowles
Report | Print
Jun 03, 2026 -

Toyota of Rock Hill responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2026

Very satisfied with the service. Ger was very helpful and made everything very easy.He was very professional and polite. More

by allanhorton1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ger
Report | Print
Jun 03, 2026 -

Toyota of Rock Hill responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Toyota Rock Hill. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 30, 2026

Awesome place to shop and staff are great & willing to assist in anyway they can More

by bennie_al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Jun 02, 2026 -

Toyota of Rock Hill responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2026

Very fast and caring service! ! Always listens to customer concerns and executed everything on time More

by Maradiga3003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kailyn
Report | Print
Jun 01, 2026 -

Toyota of Rock Hill responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2026

An early morning 10,000 mile maintenance check was completed with no charge! An hour wait in a comfortable room and several employees saying good morning was a great way to start the day! Thanks! More

by Kitfass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
May 31, 2026 -

Toyota of Rock Hill responded

Hi, thank you for your kind words and this wonderful review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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