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Toyota of Rock Hill

Rock Hill, SC

4.7
2,000 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 2,000 reviews

May 15, 2026

Good service. They have been helpful and reliable. Wish one of the service personnel could have written up the service since the person assigned my vehicle was bu More

by dbthomps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
May 15, 2026

I used several Toyota dealerships over the years in different states and Rockhill’s Erick Guzman service representative has been the best. I felt very welcome and appreciated him for not trying to pres More

by Vmateo@comcadt.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Guzman
May 20, 2026 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

May 14, 2026

I’ve bought my last three Toyotas here - all from Tom Funderburk. I take them there for all my service and they always are on time for my drop off and keep me informed of service progress and suggested r More

by dweastwood1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bowles
May 15, 2026 -

Toyota of Rock Hill responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Rock Hill. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 14, 2026

Ger Thao is very helpful and advised what are the next steps and reminders for next services due. More

by sudheer.nit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ger Thao
May 15, 2026 -

Toyota of Rock Hill responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Rock Hill. Feel free to reach out to us if you need anything. Have a wonderful day.

May 14, 2026

It is always the longest wait for service. My advisor was nice and efficient but the length of time it takes is ridiculous More

by sp8hatesdook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Foxx
May 14, 2026 -

Toyota of Rock Hill responded

I am sorry you had a negative experience. Please call me directly for your next visit so we can be more time efficient. Tim Fox Service Advisor - Group 1 Toyota Rock Hill (803)325-9211 tfox@Group1Auto.com

May 13, 2026

Fox is the best. They do a really good job and keep me aware of what is needed and upcoming stuff to plan for. More

by Jerryschleif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
May 14, 2026 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 12, 2026

II think the parts at this dealer ship are severely over priced. Example; ,I took my truck in today to get my oil changed . I asked about windshield wipers blades. The service person told me that they may b More

by C taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
May 14, 2026 -

Toyota of Rock Hill responded

We are in the process of contacting you as we speak. We appreciate you bringing this to our attention – sometimes in the system if a part gets marked “sourced” from the wrong place it does wonky things in the pricing set up. Your service advisor Riley is going to contact you and we will make arrangements for a credit back so you only paid the appropriate amount. We apologize profusely and don’t wish to cause you any inconvenience. Dan Hinic – General Manager (dhinic@Group1Auto.com)

May 12, 2026

Fairly long wait but everything was Ok. David reminded me of a recall for my RAV but when I had called about it a few weeks ago was told Rock Hill Toyota could not do it. Need clarification More

by Richard Band
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 14, 2026 -

Toyota of Rock Hill responded

Thank you for your feedback. We appreciate your patience with the longer wait time and are glad everything overall went well. We also understand your concerns regarding the recall information and oil change interval, and we encourage you to reach out so we can provide clarification. We look forward to assisting you further on your next visit.

May 10, 2026

Tim Evans is so professional, caring, and helpful. He's the best person I've ever had the pleasure of working with. More

by Paul King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evans
May 14, 2026 -

Toyota of Rock Hill responded

Hello, we're happy you found Tim to be so supportive during your experience here at Group 1 Toyota Rock Hill. Feel free to reach out to us if you need anything. Have a wonderful day.

May 09, 2026

Had service done today and the service writer was awesome, she kept me in the loop the whole time and took great care of me. Would definitely do business with them again. More

by rapmini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
May 15, 2026 -

Toyota of Rock Hill responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!