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Toyota of Rock Hill

Rock Hill, SC

4.7
2,004 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 2,005 reviews

May 19, 2026

Excellent service. I love coming here. The staff is always friendly, timely and courteous. Highly recommend! More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
May 22, 2026 -

Toyota of Rock Hill responded

Hello Pat, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 17, 2026

Service was great and taken care of in a timely manner. I was sent updates on progress of my service through the entire process. More

by Desmond Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 22, 2026 -

Toyota of Rock Hill responded

Hi Desmond, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 16, 2026

Clean and comfortable. Welcoming environment. Quite. Very up to date refreshment center. Very polite staff. More

by paz.deDios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox or Fos.
May 20, 2026 -

Toyota of Rock Hill responded

Hi, we are so happy to read such a great review about Group 1 Toyota Rock Hill! If you have any further questions, please don't hesitate to reach out!

May 15, 2026

Manny Bernabe was the sales consultant we worked with and we were very happy with him. He helped us with everything we needed. More

by Coderedd88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manny Bernabe
May 22, 2026 -

Toyota of Rock Hill responded

Thank you for your feedback. We’re glad to hear Manny Bernabe provided a helpful and positive experience throughout your purchase process. We truly appreciate your kind words and are pleased he was able to assist with everything you needed. We look forward to serving you again in the future. Please contact us if there's anything we can do to make your next visit a 5-star experience for you! Dan Hinic General Manager - Group 1 Toyota Rock Hill dhinic@Group1Auto.com

May 15, 2026

Very easy to make an appointment, quality work, Recommendations made without pressure for repairs, maintenance More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bowels
May 15, 2026 -

Scott responded

Very please with the dealership, specially enjoy working with service manager David Bowels when I have my two vehicles serviced

May 22, 2026 -

Toyota of Rock Hill responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 15, 2026

Good service. They have been helpful and reliable. Wish one of the service personnel could have written up the service since the person assigned my vehicle was bu More

by dbthomps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
May 22, 2026 -

Toyota of Rock Hill responded

Thank you for your feedback and for your continued trust in our service team. We’re glad to hear you’ve found us helpful and reliable overall. We also understand your frustration regarding the delay during check-in and appreciate you bringing this to our attention. Your comments will be shared with our team to improve efficiency and customer support during busy times. We hope to provide an even smoother experience on your next visit.

May 15, 2026

I used several Toyota dealerships over the years in different states and Rockhill’s Erick Guzman service representative has been the best. I felt very welcome and appreciated him for not trying to pres More

by Vmateo@comcadt.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Guzman
May 20, 2026 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

May 14, 2026

I’ve bought my last three Toyotas here - all from Tom Funderburk. I take them there for all my service and they always are on time for my drop off and keep me informed of service progress and suggested r More

by dweastwood1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bowles
May 15, 2026 -

Toyota of Rock Hill responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Rock Hill. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 14, 2026

Ger Thao is very helpful and advised what are the next steps and reminders for next services due. More

by sudheer.nit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ger Thao
May 15, 2026 -

Toyota of Rock Hill responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Rock Hill. Feel free to reach out to us if you need anything. Have a wonderful day.

May 14, 2026

It is always the longest wait for service. My advisor was nice and efficient but the length of time it takes is ridiculous More

by sp8hatesdook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Foxx
May 14, 2026 -

Toyota of Rock Hill responded

I am sorry you had a negative experience. Please call me directly for your next visit so we can be more time efficient. Tim Fox Service Advisor - Group 1 Toyota Rock Hill (803)325-9211 tfox@Group1Auto.com