Toyota of Rock Hill
Rock Hill, SC
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I always have the best experience at this dealership. They keep me updated on my vehicle and I never have to wait. Great communication and customer service! They keep me updated on my vehicle and I never have to wait. Great communication and customer service! More
I have had a very positive experience with this dealership from the person that cares for my car maintenance, the gentleman that sold me my latest car and the manager. dealership from the person that cares for my car maintenance, the gentleman that sold me my latest car and the manager. More
Very clean, friendly environment. None of the employees wasted any time when getting our documents prepared. Every one had a good sense of urgency. The most impressive part of the None of the employees wasted any time when getting our documents prepared. Every one had a good sense of urgency. The most impressive part of the experience was our salesperson Kayla Jenkins. She made it seamless and comfortable. She got straight to the point and did not waste our time with any unnecessary info. She was also very familiar with the car and did a fantastic job going thru each feature with clear explanation of the car's unique benefits and features for us to enjoy as a customer. I do believe we will be lifetime Toyota customers, completely satisfied. 10/10 More
As always a great service job done today on my Camry. I called yesterday and was able to get a quick appointment for today that worked for my time frame. I called yesterday and was able to get a quick appointment for today that worked for my time frame. More
My car was towed to the dealership, and Tim Evans the service consultant was waiting for my arrival. He patiently listened to my concerns and got the technician to fit me in without a scheduled appointm service consultant was waiting for my arrival. He patiently listened to my concerns and got the technician to fit me in without a scheduled appointment. My car was fixed in two hours allowing me to return my rental car early. Special thanks to Tim for providing exceptional customer service!!! And Mike for replacing my ignition coils!!! Awesome team work!!! More
Great service and people. However I fail to understand the payment worklow in their office. Instead of each advisors station having a payment terminal every advisor is forced However I fail to understand the payment worklow in their office. Instead of each advisors station having a payment terminal every advisor is forced to walk their customers to another room to process the payments. It wastes everyones time and energy. More


