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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.7
1,753 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,753 reviews

November 18, 2025

Tim Fox was my service advisor today. Tim Fox Always gives me an Outstanding Customer Service & Customer Care. Tim goes over & explains what needs to be done for my car & how long it migh More

by Taz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox, Service Advisor.
Report | Print
Nov 19, 2025 -

Toyota of Rock Hill responded

Hi Taz, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Rock Hill! If you have any further questions, please don't hesitate to reach out!

November 16, 2025

Kept my car for 3 days and didn’t fix any of the problems yet More

by stokerpop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Nov 19, 2025 -

Toyota of Rock Hill responded

Mr. Mayfield, Thank you for taking the time to speak with us and I am glad that we were able to reproduce some of the concerns that you were having. It made a huge difference having you with the vehicle so that we could determine all the concerns that you were having. Please if you have any following issues, please do not hesitate to reach out to me directly. Thank you, David Bowles 803-328-2886

November 15, 2025

The staff was courteous and pleasant to communicate with while patiently responding to questions. The wait time for completion of service was approximately an hour. More

by Kjmacbrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Jarrett
Report | Print
Nov 16, 2025 -

Toyota of Rock Hill responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 15, 2025

Ray Mock is an outstanding Service Representative. I always request him . He’s very knowledgeable and honest and communicates on a level I understand. More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Mock
Report | Print
Nov 16, 2025 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill. Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2025

1-1/2 hours for a simple oil change. Several came in after and left before we did for the same service. Will look elsewhere from here on More

by Rlh
Service Time
Recommend Dealer
No
Employees Worked With
Austin
Report | Print
Nov 18, 2025 -

Toyota of Rock Hill responded

Mr. Harper, we would like to take a moment to apologize for your extended wait time. Even though you waited, I am glad that we were able to get the estimate that you needed. Please reach out to me if you need anything in the future. Thank you, Austin Emmerling (803)328-2886

November 15, 2025

My service tech was so kind and helpful. Everyone greeted me and I truly felt welcome. More

by Ballardah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Report | Print
Nov 16, 2025 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2025

I made an appointment and they were able to take me quickly as arranged. I was there for routine maintenance and I was not there longer than an hour. It was a nice In-N-Out experience. More

by vivischvoogie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Fox
Report | Print
Nov 16, 2025 -

Toyota of Rock Hill responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Rock Hill. If you have any further questions, please give us a call. We're always happy to help!

November 13, 2025

Great service! Arrived an hour early from appointment. I was greeted and taken care of right away by my service advisor, Jason L. I dropped off my vehicle for servi More

by rodd6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason L
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November 13, 2025

Clean facility. Great bunch of people. Makes you understand what is being done and gives you a pretty close ending payment. Mine was 7 dollars off quote. More

by barnhardtlu90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Nov 15, 2025 -

Toyota of Rock Hill responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 12, 2025

Great costumer service. Got my vehicle taking care of quickly and did not get overcharged like some dealerships do More

by sogseal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalie
Report | Print
Nov 14, 2025 -

Toyota of Rock Hill responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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