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Toyota of Rock Hill

Rock Hill, SC

4.7
2,061 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 2,061 reviews

June 27, 2026

Toyota of Rock Hill and specifically, Fox treated me with grade A professionalism. I’ll be coming back for my maintenance needs. More

by AZill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox
Jun 29, 2026 -

Toyota of Rock Hill responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

June 27, 2026

Great communication from service staff. Keep you informed, and speak to you on status of repairs More

by mfernicola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim fox
Jun 29, 2026 -

Toyota of Rock Hill responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

June 27, 2026

Gustavo was sincere and patient with my approach. He didn't use the typical tactics that are the hallmark of poor salesmanship. He was, in fact, more like a partner than a salesman. We love the car w More

by johnpatrick.stephens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hida
Jun 29, 2026 -

Toyota of Rock Hill responded

Hello Johnpatrick, we're happy to hear you had such a positive experience with Gustavo! Feel free to reach out to us if you need anything. Have a wonderful day.

June 27, 2026

Very professional, gets you in and out in a timely fashion. David Bowles is very helpful. More

by louise.case2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bowles
Jun 30, 2026 -

Toyota of Rock Hill responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2026

Very efficient and welcoming. I was in and out in record time for the services I had. More

by Will Hodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Jun 30, 2026 -

Toyota of Rock Hill responded

Hi Will, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Toyota Rock Hill. Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2026

Would not recommend this dealership to anyone that needs service. Over charged for service and will hold you hostage for you vehicle if you don't pay. Manager didn't seem to give two cents as he never app More

by bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Evans
Jun 29, 2026 -

Toyota of Rock Hill responded

Mr. Thames,   First and foremost, we would like to apologize for any perception that we intentionally overcharged you. We strive to provide fair pricing and to be transparent about both our charges and the services we perform. If there are ever any questions or concerns regarding our pricing or recommendations, we are always happy to explain and assist in any way we can. We are glad we were able to adjust the price to match the original quote and appreciate the opportunity to resolve the matter. Thank you for bringing your concerns to our attention, and we appreciate your business. Please contact me directly for any future questions or concerns   Mark Pellett | Service Manager Group 1 Toyota Rock Hill mpellett@group1auto.com

June 26, 2026

Jason in service was top notch. He listened to my needs and reassured me of my questions More

by Scott.turriff77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 26, 2026 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2026

The service is great. They keep you informed on everything and you can depend on good service. More

by fonda12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox
Jun 26, 2026 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 23, 2026

Ray is always wonderful to work with! He is very knowledgeable, professional, honest and helped answer all of my questions! I always have a great experience working with Ray and with Toyo More

by zcornacchia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Mock
Jun 24, 2026 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 24, 2026 -

zcornacchia responded

Thank you so much! I really appreciate it! That sounds good! Have a great rest of the day!

June 21, 2026

This is a great place to have your car serviced. Tim Fox is a great service advisor. I recommend this dealership to everyone. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Jun 22, 2026 -

Toyota of Rock Hill responded

Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!