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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.6
735 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 735 reviews

April 19, 2024

Always friendly and punctual. I know my car is cared for when I go to Rock Hill! More

by Suerd12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Abrams
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Apr 23, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a friendly and timely experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 19, 2024

Superlative courtesy and quality work. Our new car repair home, no more unqualified mechanics! Fantastic on all factors. More

by karenrides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cox, David Hart, hbode Admin
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Apr 23, 2024 -

Toyota of Rock Hill responded

It's great to hear that you experienced superlative courtesy and quality work at our dealership. We're thrilled to be your new car repair home and to provide you with fantastic service across all factors. We're here to ensure your satisfaction and to deliver top-notch service every time!

Helpful
April 17, 2024

They were very helpful with letting me know what was needed and not needed for my car More

by Kyle R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Apr 19, 2024 -

Toyota of Rock Hill responded

We're delighted to hear about your helpful experience! Your satisfaction is our top priority, and we appreciate your business. We look forward to helping you again in the future.

Helpful
April 17, 2024

I had a wonderful buying experience and the sales rep I worked with was great!!!! More

by Tmason7429
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My Sales rep Devessa. Thank You!, hbode Admin
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Apr 19, 2024 -

Toyota of Rock Hill responded

Congratulations on your new vehicle! We're thrilled to have delivered a wonderful sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
April 16, 2024

Traded in my old lease for a new lease. Very easy and quick process! Will be back More

by Landonh267
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Apr 18, 2024 -

Toyota of Rock Hill responded

That's great to hear! We're glad that your experience trading in your old lease for a new one was easy and quick. We look forward to welcoming you back in the future. Enjoy your new Toyota!

Helpful
April 15, 2024

This is my first experience with Toyota and I’m very disappointed. They sold me a lemon in December ‘23. I’ve had nothing but trouble from this car. It’s a 2021 Corolla. The battery was dead on site whe More

by Stone
Recommend Dealer
No
Employees Worked With
Payton
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Apr 17, 2024 -

Toyota of Rock Hill responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Toyota of Rock Hill responded

Thank you for bringing this to my attention. I apologize that your recent experience was very disappointing. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Dan Hinic General Manager dhinic@toyotarockhill.com

Helpful
April 14, 2024

The service department at Toyota Rock Hill has been very good to me over the years. I have three Toyotas and I trust them with all of them. More

by Dwise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox, hbode Admin
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Apr 17, 2024 -

Toyota of Rock Hill responded

We're delighted to hear that you've had such a positive experience with our service department at Toyota Rock Hill! Building trust with our customers and providing excellent service is our top priority. We're honored that you trust us with all three of your Toyotas, and we're committed to continuing to provide you with top-notch service for many years to come. Thank you for your loyalty!

Helpful
April 14, 2024

I love how professional and prompt my service was. I wouldn’t go anywhere else for service More

by hev02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
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Apr 16, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a professional and prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 13, 2024

First time using this dealer for service and entire process was very smooth. Made an appt online, received confirmation and reminders, had an assigned rep, Ginny, keep me informed through the service a More

by melbel60177
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny
Report | Print
Apr 16, 2024 -

Toyota of Rock Hill responded

It's great to hear that your first experience with our dealership for service went so smoothly! Making appointments online, receiving confirmations and reminders, and having an assigned representative like Ginny who kept you informed throughout the service appointment are all fantastic elements of a positive customer experience. We're glad to hear that Ginny provided excellent and friendly service, and we look forward to welcoming you back in the future!

Helpful
April 11, 2024

Great service and always communicate with me on all issues as well as video. It’s the only place I go with my Toyota for service. More

by Krissycares4you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Bowles, hbode Admin
Report | Print
Apr 12, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Apr 12, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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