
Toyota of Rock Hill
Rock Hill, SC
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Every single time I have brought my truck to Toyota of Rock Hill just for an oil change it still takes them forever to get it done. This visit was my final straw! I booked the appointment for an oil chang Rock Hill just for an oil change it still takes them forever to get it done. This visit was my final straw! I booked the appointment for an oil change and tire rotation and told them I would be waiting for my truck. When I checked in with Ryan I told him again I would be waiting for my truck. My appointment was at 8:30 in the morning, and I didn’t leave till after 12:30. How does it take 4 hours to do an oil change and tire rotation!? It doesn’t… after an hour I talked to Ryan about looking at tires, after two hours I told him to forget about it I would take my truck elsewhere. He blamed it on a miscommunication, but as a service advisor how could you not even check on the vehicle after it’s been that long? I will be changing my own oil from now on, and any other repairs or services I’ll be having done elsewhere. More
I really appreciated everyone at Toyota. Brian in the service department took care of my car and kept me informed. And it’s my second time with Mo/Jordon, who is a wonderful sales person and Brian in the service department took care of my car and kept me informed. And it’s my second time with Mo/Jordon, who is a wonderful sales person and a wonderful person in general. I thought it would be a real problem since I needed to Trade in the car I had only had for three months for a larger one since the two baby car seats made things difficult for comfort for any other passengers. I am now so satisfied with my trade-in for the Camry. Thank you, Toyota Foulkes! More
I have worked with my service technician for 12 years and have always had an excellent service experience. The sales team are the best I have dealt with in my life! have always had an excellent service experience. The sales team are the best I have dealt with in my life! More
I’ve always been treated with good quality care when I’m there Tim Evans I believe as his name have always taken care of me. Looking forward to seeing him soon. there Tim Evans I believe as his name have always taken care of me. Looking forward to seeing him soon. More