Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.6
1,870 Reviews
Call Dealership (803) 328-2886
View Awards

640 Galleria Blvd

Rock Hill, SC

29730

Directions

By Type

Showing 1,870 reviews

August 26, 2025

I made a purchase in 2024, my driver license were suspended because they did not transfer my tag, the driver 's mirror was damaged, I was told they would replace it and as of today , one year later More

by Joydickerson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No longer there, Myles
Report | Print
Aug 29, 2025 -

Toyota of Rock Hill responded

Ms. Dickerson, As we discussed on the phone yesterday, our vendor initially provided a replacement mirror, which you did not find satisfactory. He subsequently ordered another mirror, and his understanding was that you would contact him at your convenience to arrange installation. Until yesterday, we had not received communication from you regarding this matter over the past year, aside from occasional inquiries directed to our service department. It seems there may have been some misunderstanding or miscommunication, and we apologize for any inconvenience this may have caused. While we are uncertain of the purpose behind opening a case with Toyota/Lexus and posting negative reviews, please know that we have consistently attempted to assist you in good faith, despite there being no written documentation stating you were owed a replacement mirror. As a standard practice, we do not chase part replacements on pre-owned vehicles unless there is a clear safety concern—in which case we would have addressed it immediately. The last communication we had with our vendor was that he would confirm availability of the part so we could finalize installation arrangements. He has informed us that he will provide that confirmation today. Regarding your driver’s license suspension, please note that if a vehicle is purchased within 90 days of the registration tag expiring, the tag cannot be transferred. If the license plate was not returned in that circumstance, it may result in a license suspension. In situations where the dealership is at fault, we have always reimbursed the customer once the issue is brought to our attention. Dan Hinic, General Manager Toyota of Rock Hill | dhinic@Group1Auto.com

August 26, 2025

All my maintenance for my toyota corolla was great and the advisor was very friendly! More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles
Report | Print
Aug 27, 2025 -

Toyota of Rock Hill responded

Hi Luis, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 25, 2025

Great service. Great waiting area. Tim did a great job of communicating and sorting out issues. Overall excellent experience. More

by mn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Aug 27, 2025 -

Toyota of Rock Hill responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2025

David Bowles was a true professional kind and courteous . My service appointment was for 7:15 AM. Got there about 20 minutes early and took me early with no problem or hesitation. More

by huertascarmelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bowles
Report | Print
Aug 24, 2025 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 22, 2025

I have all my cars serviced at Toyota of Rock Hill. They always do a great job. More

by Loplatt117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Aug 24, 2025 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 22, 2025

I was greeted as soon as I pulled into the service area. Service was in a timely manner and waiting time was reasonable. Ryan Neely was polite and informative. More

by GrammyG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Neely
Report | Print
Aug 24, 2025 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill. Thank you, and have a fantastic day!

August 22, 2025

I had no problem getting an appointment . Waiting area well maintained.work on my car done fast and correct By a professional. This not my first or last trip. More

by lewisjr15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Aug 24, 2025 -

Toyota of Rock Hill responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 21, 2025

I'd like to give my service writer Jason Land a 100%. He always steps in whenever I need help and when another service writer is assisting me and they are not doing their job or being people friendly. H More

by Shirley Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Land
Report | Print
Aug 24, 2025 -

Toyota of Rock Hill responded

Hi Shirley, we're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill. Thank you, and have a fantastic day!

August 21, 2025

Prompt and professional. The service writer worked to completely understand my concerns and address them. More

by dcharlton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox, Joe -shop forman.
Report | Print
Aug 24, 2025 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

August 21, 2025

All of the people we met at the dealership were very polite and helpful. We enjoyed meeting these people and we thank them for their help and advice. Thanks! More

by DSaverance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, and Josh
Report | Print
Aug 23, 2025 -

Toyota of Rock Hill responded

Hi, thank you for your kind words and this wonderful review! If you have any questions, please give us a call. We're always happy to help!

1
...
27
28
29
...
187