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Toyota of Rock Hill

Rock Hill, SC

4.6
1,403 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,403 reviews

December 21, 2024

Great service and excellent customer service and care. Service with a smile and serice team. More

by lwest2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T Redding, J Nacht, David Hart, Jerry McIntosh, Laura Driscoll, hbode Admin, Matt Haley, Riggs Jones, Hiba Fayad, Quentin White
Dec 24, 2024 -

Toyota of Rock Hill responded

Hi, thank you for sharing your positive experience! We hope you have a great day!

December 19, 2024

Second time visiting to dealership not please either time was there for a minor job hour and a half later number of people came in after me and left not happy with that More

by vinesettsjewelers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Dec 22, 2024 -

Toyota of Rock Hill responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Michael Reidy General Manager m.reidy@toyotarockhill.com

December 18, 2024

I bought my Prius here. Sale was easy and received an excellent trade-in price for my old car. Thanks to their fabulous service department, my Prius is still going strong af More

by ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaron Jacobs - 5 stars
Dec 21, 2024 -

Toyota of Rock Hill responded

Hi Ruth, we're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill. Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2024

Ask for Fox, he is their best customer service representative in the dealership. He has taken care of our Toyota Highlander for years and from major to minor jobs he has always on point. That’s wh More

by edward.connors11158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox
Dec 21, 2024 -

Toyota of Rock Hill responded

Hi Edward, we're happy you found Fox to be so supportive during your experience here at Toyota of Rock Hill. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 17, 2024

Great service today from Tim’s Evans and his trainee. Awesome job, attentive and courteous. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Time Evans and Trainee
Dec 20, 2024 -

Toyota of Rock Hill responded

Hi, thanks for your praise and kind comments about Tim and team. Feel free to reach out to us if you need anything. Have a wonderful day.

December 14, 2024

Bought my car here. Good people n fair pricing. Only drawback is service department takes forever!! More

by motherbird50
Recommend Dealer
Yes
Employees Worked With
Mr. Hendrick
Dec 15, 2024 -

Toyota of Rock Hill responded

Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (803) 328-2886.

December 14, 2024

Fast and easy service. Always helpful & Know what we will get. Highly recommend to friends and family More

by valeries2133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen Bradley
Dec 16, 2024 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2024

Tim was very helpful, nice and the service was done in a very timely manner. Thanks! More

by Donna's
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evans
Dec 16, 2024 -

Toyota of Rock Hill responded

Hello Donna, we're happy you found Tim to be so supportive during your experience here at Toyota of Rock Hill. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2024

Always upselling other services. High pressure tactic for other services and make you feel bad if you don’t say yes. There was no update provided on my vehicle. Took more than an hou More

by vangpaul99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray
Dec 20, 2024 -

Toyota of Rock Hill responded

I apologize that you your recent experience was unsatisfactory. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided.

December 13, 2024

Everyone very polite and accommodating. My car was serviced quickly and I was given a report on everything that was done. I’ve always had a pleasant experience with Toyota of Rock Hill. More

by lavonnevcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll
Dec 14, 2024 -

Toyota of Rock Hill responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

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