Toyota of Rock Hill

Very clean, friendly environment. None of the employees wasted any time when getting our documents prepared. Every one had a good sense of urgency. The most impressive part of the None of the employees wasted any time when getting our documents prepared. Every one had a good sense of urgency. The most impressive part of the experience was our salesperson Kayla Jenkins. She made it seamless and comfortable. She got straight to the point and did not waste our time with any unnecessary info. She was also very familiar with the car and did a fantastic job going thru each feature with clear explanation of the car's unique benefits and features for us to enjoy as a customer. I do believe we will be lifetime Toyota customers, completely satisfied. 10/10 More

As always a great service job done today on my Camry. I called yesterday and was able to get a quick appointment for today that worked for my time frame. I called yesterday and was able to get a quick appointment for today that worked for my time frame. More

My car was towed to the dealership, and Tim Evans the service consultant was waiting for my arrival. He patiently listened to my concerns and got the technician to fit me in without a scheduled appointm service consultant was waiting for my arrival. He patiently listened to my concerns and got the technician to fit me in without a scheduled appointment. My car was fixed in two hours allowing me to return my rental car early. Special thanks to Tim for providing exceptional customer service!!! And Mike for replacing my ignition coils!!! Awesome team work!!! More

Positive experience at this dealership. Everyone was very professional and easy to work with. I will continue taking my Sienna there. Everyone was very professional and easy to work with. I will continue taking my Sienna there. More

Great service and people. However I fail to understand the payment worklow in their office. Instead of each advisors station having a payment terminal every advisor is forced However I fail to understand the payment worklow in their office. Instead of each advisors station having a payment terminal every advisor is forced to walk their customers to another room to process the payments. It wastes everyones time and energy. More

My customer service representative was AWESOME. He was very thorough and explained everything. Well satisfied. He was very thorough and explained everything. Well satisfied. More

Everyone I encountered was very nice. My Service Advisor, Brandon Strom, was wonderful to me. He got me in and out in 1hour. I had the oil changed. Brandon was very knowledgeable and help My Service Advisor, Brandon Strom, was wonderful to me. He got me in and out in 1hour. I had the oil changed. Brandon was very knowledgeable and helpful. I will be sure to ask for Brandon next time More

My appointment was scheduled for 10:15, I got there early and they received me early and I was put by 40 minutes. My service representative was knowledgeable and very respectful. and they received me early and I was put by 40 minutes. My service representative was knowledgeable and very respectful. More

Service Tech Riley was incredibly helpful in navigating a difficult situation. They were very attentive and were crucial in finding a cost-effective solution to my particular problem. difficult situation. They were very attentive and were crucial in finding a cost-effective solution to my particular problem. More

Dealership has always treated me fairly. Have used them for years and every one has been friendly and helpful. Price has been fair. Have used them for years and every one has been friendly and helpful. Price has been fair. More