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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.6
1,387 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,387 reviews

August 13, 2024

Service was fast and correct. My tech knew exactly what I wanted and did it. More

by golfgram1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abner
Report | Print
Aug 17, 2024 -

Toyota of Rock Hill responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

August 13, 2024

Long term loyal customer. .Service department is stellar! David Bowles is the best! Thank you!!! More

by nbcody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bowles
Report | Print
Aug 16, 2024 -

Toyota of Rock Hill responded

Hi, thank you for your kind review; we are happy to pass along your comments to David Bowles here at Toyota of Rock Hill! We do hope we can be of assistance in the future. Take care!

August 12, 2024

My service was great! !and thanks to the guy that served me and he was very helpful More

by rw5178710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaron Jacobs
Report | Print
Aug 15, 2024 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 12, 2024

I am always confident in the work required when Tim Fox is the Service Rep assigned to me. More

by robinmci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Report | Print
Aug 16, 2024 -

Toyota of Rock Hill responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tim Fox here at Toyota of Rock Hill! Please don't hesitate to reach out to us if there's anything more we can do!

August 12, 2024

Just avoid Hiba Fayad in finance! 🥸 She made me the primary on a loan I was co-signing for.... without communicating/ telling me. I find that unprofessional and a little unethical. Tr More

by A Web
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hiba Fayad
Report | Print
Aug 13, 2024 -

Toyota of Rock Hill responded

Would love to discuss your situation but there is no name of record. Please contact me at 803-328-2886 ext 2208 if you would like to discuss. Dan Hinic General Manager dhinic@toyotarockhill.com

August 11, 2024

Jason jepsky was awesome! He took care of all my needs. Also Ryan was great keeping me posted on my service More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason jepsky
Report | Print
Aug 15, 2024 -

Toyota of Rock Hill responded

Hi Lori, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Rock Hill! We hope you have a great day!

August 11, 2024

Good service. Good timing. Very nice and friendly people to work with. Wait time is always as predicted More

by mossrick77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Report | Print
Aug 15, 2024 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 10, 2024

Excessive wait time, 1 hour 30 minutes for oil and filter change. This was an appointment, not a walk in. More

by Joecornwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan in service department
Report | Print
Aug 12, 2024 -

Toyota of Rock Hill responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Michael Reidy the Service Director will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Dan Hinic, General Manager dhinic@toyotarockhill.com

August 09, 2024

Always friendly people working here. They work hard to make sure things go well! I will be recommending this location to family and coworkers. More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Laws
Report | Print
Aug 11, 2024 -

Toyota of Rock Hill responded

Hello Amber, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

August 09, 2024

They always service our car on time and if something is wrong with it they always get in touch with us to help with the problem More

by joycefleetwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox
Report | Print
Aug 11, 2024 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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