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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.6
1,449 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,449 reviews

August 09, 2024

Always friendly people working here. They work hard to make sure things go well! I will be recommending this location to family and coworkers. More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Laws
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Aug 11, 2024 -

Toyota of Rock Hill responded

Hello Amber, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

August 09, 2024

They always service our car on time and if something is wrong with it they always get in touch with us to help with the problem More

by joycefleetwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox
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Aug 11, 2024 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 08, 2024

Repair bays were free of junk materials. The staff were courteous and polite with customers and each other . Building and parking lot were clean. More

by Wonderor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T Redding
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Aug 10, 2024 -

Toyota of Rock Hill responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2024

Work was completed not on time. No call was made to me to give me updates. I called and the service center Informed me it was ready. More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiba Fayad
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Aug 10, 2024 -

Toyota of Rock Hill responded

Hello Maggie, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2024

Excellnt service, quick and reasonable. Have had all of my service work done atRock Hill Toyota since I bought the car. More

by CBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny Hargett
Report | Print
Aug 10, 2024 -

Toyota of Rock Hill responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2024

Great people great service. Brandy Haney does an awesome job as my service coordinator. Great job! More

by cutoffs.webcast_0t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Haney
Report | Print
Aug 10, 2024 -

Toyota of Rock Hill responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2024

The A1 service I received consistently is bar-none. ..I truly enjoy the experience of taking care of my cars needs... More

by RK Woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Mock
Report | Print
Aug 11, 2024 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 07, 2024

Second time going to rock hill Toyota and have nothing but positive things to say! More

by tylrwilsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Aug 10, 2024 -

Toyota of Rock Hill responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 05, 2024

Worst service department I've ever been to. Waited just over 3 hours with an appointment! More

by 81vane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of name it was service department
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Aug 07, 2024 -

Toyota of Rock Hill responded

81vane, I apologize that you experienced an extended wait time during your recent appointment. Can you please contact me so I can make this right? I cannot find your name in our database; I would appreciate hearing back from you via the email listed below. Michael Reidy Service Director m.reidy@toyotarockhill.com

August 05, 2024

I think everyone was nice that I talked to, but I made an appointment to get a lifetime battery when we got there we waited a little while and the service person Came out and said they didn’t have anymore wh More

by maryalice.lucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray
Report | Print
Aug 06, 2024 -

Toyota of Rock Hill responded

maryalice.lucas, I appreciate you taking the time to inform me about your recent battery issue. I deeply regret any inconvenience you may have encountered due to poor communication and our not having the battery. I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Mike Reidy Aftersales Director m.reidy@toyotarockhill.com

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