Toyota of Rock Hill

Worst service department I've ever been to. Waited just over 3 hours with an appointment! Waited just over 3 hours with an appointment! More

Virginia that checked me in was very informative, helpful, friemdly snd made the visit a 5 rating helpful, friemdly snd made the visit a 5 rating More

How misleading can you get? We had to move commitments and appointments around to get the 5:30 appointment, only to be told that all the techs are gone and my car will now have We had to move commitments and appointments around to get the 5:30 appointment, only to be told that all the techs are gone and my car will now have to stay overnight. They would then get to it when they could. This is garbage and unacceptable. Even the text message they sent said service appoint for 5:30, not drop off appointment More

Toyota of Rock Hill is always wonderful! And David, the gentleman who took care of my car today, was amazing and sweet. I thank you for the coupon. It helps tremendously in the times that we And David, the gentleman who took care of my car today, was amazing and sweet. I thank you for the coupon. It helps tremendously in the times that we live in right now. I have been to your service center many times since I purchased my car from you in 2018, and you guys have always been amazing, kind, and have done excellent service. You also don't oversell things or push things and I appreciate that. We will always be back. Blessings always on your business, The Andersons More

Like the service and the Always good service. Easy to get people to listen to your problem. Easy to get people to listen to your problem. More

Patrick was very personable and friendly. I was waiting to check in and I had two people check with me to make sure I was taken care of I was waiting to check in and I had two people check with me to make sure I was taken care of More

Oil change that took two hours to complete. Not the only person in service department that experienced having the same issue. I also have a ford. I make appointment at the dealership for oil c Not the only person in service department that experienced having the same issue. I also have a ford. I make appointment at the dealership for oil change and i am in and out. Maybe you should try to copy their model More

I’ve been to too many dealerships where they are incredibly pushy and won’t take no for an answer. While they made me a few offers they were very respectful of whatever my answer may have been. They incredibly pushy and won’t take no for an answer. While they made me a few offers they were very respectful of whatever my answer may have been. They sent me a video of anything they found in my car and did well explaining it to me which was very convenient. More

The experience was courteous and well informed with a timely notice of everything needed to be gone over. timely notice of everything needed to be gone over. More

This is my first time visiting Toyota of Rock Hill. Based on what I experienced on this visit, I will be a repeat customer. While they have a good product to sell, and a service to provide, I feel as Based on what I experienced on this visit, I will be a repeat customer. While they have a good product to sell, and a service to provide, I feel as if they genuinely wish to provide the best to and for their customers. More