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Toyota of Rock Hill

Rock Hill, SC

4.6
1,423 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,423 reviews

June 14, 2024

Very professional service and let us know promptly when the service was completed while we were at lynch More

by Bschaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Hawkins
Jun 15, 2024 -

Toyota of Rock Hill responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 14, 2024

Quick and efficient help staff is very friendly and helpful. Will always work for your best interests More

by telliottford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaron Jacobs
Jun 15, 2024 -

Toyota of Rock Hill responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2024

Great customer service just the timing to complete the service was quite lengthy. Let’s just say appointment was made for 9:30 & oil service completed 13:00. Unacceptable!! Time & efficient is key!! More

by msauleda22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Land
Sep 06, 2024 -

Toyota of Rock Hill responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Dan Hinic General Manager dhinic@group1auto.com

June 13, 2024

They were Cordial friendly efficient helpful in assisting with a very complicated transaction. Will definitely use them again. More

by Michelle1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Ian
Jun 14, 2024 -

Toyota of Rock Hill responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 13, 2024

Great personal service by Ian and my car was serviced quickly while I waited with a cup of coffee More

by rwprice3146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Hawkins
Jun 14, 2024 -

Toyota of Rock Hill responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Rock Hill! We look forward to your next visit! Take care!

June 13, 2024

Our sales rep Mike English was great. He picked up right away on what we were looking for and he found us the perfect car. The rest of the buying experience was real nice. No pressure to More

by Wcobb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael English
Jun 14, 2024 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill. Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2024

So friendly and KNOWLEDGEABLE ABOUT THE PRODUCT! ! AJ was very relaxing. I have had a Toyota since 1985 and they are fantastic cars!! More

by ceeceebrackett
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson and Maurice.
Jun 14, 2024 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

Tim Fox has kept all my cars old and new running! Really appreciate the great service and support. More

by seanfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Jun 13, 2024 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill. If you have any further questions, please give us a call. We're always happy to help!

June 11, 2024

From Sales to Service this dealership has always been awesome. I never mind when it is time to stop in. However, this time they FORGOT to reset my service reminder on my vehicle so it is still reminding More

by sborders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny Hargett
Jun 13, 2024 -

Toyota of Rock Hill responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

June 11, 2024

Customer driven, attention to detail, and no pressure. Very satisfied with my experience with Toyota of Rock Hill! More

by Clift D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jomo Rose (Sales), Michael English (Sales), a Dan Hinic (General Manager)nd
Jun 13, 2024 -

Toyota of Rock Hill responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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