Back

Toyota of Rock Hill

Rock Hill, SC

4.6
1,423 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

Directions

By Type

Showing 1,423 reviews

June 11, 2024

Service manager David is the best. Rock Hill Toyota keeps their promises for fast efficient service at a fair price. More

by Raider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David , Matt Haley, Riggs Jones
Jun 13, 2024 -

Toyota of Rock Hill responded

Hi Raider, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2024

Tim was great to work with. He kept me informed and the service was quick. More

by Frankb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in the service Sept
Jun 11, 2024 -

Toyota of Rock Hill responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Tim here at Toyota of Rock Hill! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2024

Everything was great. I was able to get a Lyft back to work without any problems. More

by burgessa4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor: Jordan
Jun 12, 2024 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 09, 2024

Attentive staff always keeping me informed about my cars condition and recommended services they also provide amenities for customers More

by spiceyfrogleggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Jun 12, 2024 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2024

Went the for the normal maintenance and they didn’t close the lid or refill the window wiper fluid. Three of the valve stem caps were loose. The fourth one was not loose because it was not even put back on. More

by sbuddha77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Jun 15, 2024 -

Toyota of Rock Hill responded

Thank you for bringing this to our attention. I'm very sorry to hear about your recent experience with our maintenance service. This is certainly not the level of care and attention we strive to provide our customers. I apologize for the oversight in closing the lid, refilling the window wiper fluid, and securing the valve stem caps. Your feedback is invaluable, and we will address these issues with our team to ensure they do not happen again. Regarding the recall check, I apologize for the lack of communication. We should have provided you with a comprehensive update, and I understand your frustration. Please reach out to me directly so we can make this right. We appreciate your business and want to ensure your next visit reflects the high standards you expect and deserve. Thank you for your patience and understanding. Dan Hinic General Manager dhinic@toyotarockhill.com

June 08, 2024

I have sold and purchased several vehicles from Toyota of Rock Hill they are always easy to work with. I would recommend them for anyone looking to purchase a vehicle. More

by Arpsc123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Goodwine
Jun 09, 2024 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2024

Fox in the service center does an excellent job reviewing the plan and follow up during the visit. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Jun 09, 2024 -

Toyota of Rock Hill responded

Hi Ken, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2024

The service was great and done in a timely manner and the man that did my intake walked me through everything More

by nickdibenedetto64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T Redding, J Nacht, hbode Admin, Matt Haley, Riggs Jones, Hiba Fayad, Quentin White
Jun 09, 2024 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2024

Great experience and excellent communication throughout the process. All details were explained and pricing was upfront More

by Duckassasin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Jun 09, 2024 -

Toyota of Rock Hill responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2024

Great experience today. Had an oil change. Ray got me checked in quickly and my car was ready in about an hour maybe few minutes past an hour. No pressure to purchase any o More

by Robertsdorisb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray - Service
Jun 09, 2024 -

Toyota of Rock Hill responded

Hello, we're happy you found Ray to be so supportive during your experience here at Toyota of Rock Hill. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
63
...