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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.7
1,524 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,524 reviews

May 21, 2024

Tim was my service provider and he was very knowledgeable and helpful. He wanted to make sure that all of my vehicle needs were being properly serviced. My interaction was very good with him, More

by Missc450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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May 22, 2024 -

Toyota of Rock Hill responded

That's fantastic to hear! Tim is a dedicated and attentive service provider, making sure your vehicle needs were well taken care of. It's great when interactions with service providers are positive and helpful.

May 21, 2024

My service rep Ian was very thorough and helpful helpfull throughout the check in and check out process More

by 2wslewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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May 22, 2024 -

Toyota of Rock Hill responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 21, 2024

The repair work they did not do what they said. Had a door lock issue that they did not have a part in stock and they would have had to order it resulting in a total repair cost of about $500. The More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
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May 23, 2024 -

Toyota of Rock Hill responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 29, 2024 -

Toyota of Rock Hill responded

I apologize for the inconvenience you experienced after servicing your vehicle with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at m.reidy@toyotarockhill.com. Michael Reidy, After Sales Director

May 20, 2024

Service team was great! Ian worked with me and he was awesome! Thanks so much! More

by pjacobs76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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May 22, 2024 -

Toyota of Rock Hill responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 17, 2024

The employees really care about their customers. You won't be a stranger anymore, you're Family. More

by Dturmin1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia Hargett
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May 21, 2024 -

Toyota of Rock Hill responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

May 16, 2024

Great service as always. The rep was very friendly and has great customer service skills More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haney was last name
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May 17, 2024 -

Toyota of Rock Hill responded

We are delighted to know that your experience was great! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 14, 2024

We had a great experience with Benjamin, not so. good experience elsewhere, I will tell my friends to go there More

by dorethasellers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin (finance)
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May 17, 2024 -

Toyota of Rock Hill responded

Congratulations on your new vehicle! We're thrilled that Benjamin provided you with a great sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 11, 2024

I have had great service every time we go to this dealership location but Ian was the best so far. Very friendly and knowledgeable. He addressed all of my questions and was super nice ! More

by Vkos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
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May 15, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 11, 2024

Great customer service on how to make your visit better for you. Showed me stuff I did not know about our car. More

by royhelms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
May 15, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 09, 2024

Very good customer service and very efficient I had a awsome experience I would come back again. More

by Jeffporter66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Noelle
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May 10, 2024 -

Toyota of Rock Hill responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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