Toyota of Rock Hill

Amazing customer service. They always treat me with upmost respect. They make the experience so easy. They always treat me with upmost respect. They make the experience so easy. More

The staff is always friendly and very knowledgeable. It’s never a rushed or overwhelming service experience. It’s never a rushed or overwhelming service experience. More

Took Ellie (Tacoma) in for her regular oil change, power steering flush and to have a couple things checked out. My regular go to guy is Danny but he wasn’t in so I got to meet Ian. Ian was a great help. Hi steering flush and to have a couple things checked out. My regular go to guy is Danny but he wasn’t in so I got to meet Ian. Ian was a great help. His customer service is top notch. He’s friendly and pays attention to the needs that you want and doesn’t try to oversell the other services. If you’re taking your car in to Toyota of Rock Hill, I definitely recommend getting helped by these guys. And a big thank you to the service guys that always get my girl running right. More

I was greeted quickly. Unfortunately, with the prices we pay for services, I would expect some sort of inexpensive snacks while a customer waits for the repair work to be Unfortunately, with the prices we pay for services, I would expect some sort of inexpensive snacks while a customer waits for the repair work to be completed. More

The Service department has been quick and reasonably priced. Online scheduling worked great, same day availability for 10am service. I will continue to come here. priced. Online scheduling worked great, same day availability for 10am service. I will continue to come here. More

This is the worst dealership ever. I took my new car in for the it's second service and my service contact was unavailable to do the initial check-in. They were off doing God knows wha I took my new car in for the it's second service and my service contact was unavailable to do the initial check-in. They were off doing God knows what the entire time I was there, when I finally left they were off in the corner talking with another employee instead of checking me out. They never reviewed my record to see that it was my second time in for routine maintenance to make sure my car got the proper service items done. So once my car was done and I was checking out by the so-called manager of the maintenance department, it was realized that my car never received the oil change that it was supposed to. The guy asked me if I had 15 minutes he would get the vehicle right in there and get the oil change done. A hour later and the only person sitting in there waiting area, my car was finally done. I called to talk to the manager of Toyota of Rock Hill and he swore up and down. That's not the way they do business. He told me he would look into it and have somebody give me a call back. Haven't heard from anybody from that horrible dealership. So it's not just the maintenance department but it's the overall dealership that has horrible customer service. All they care about is getting your money. More

The service department in this dealership is professional and provides quick quality service. The waiting room is pleasant but could use more seating. and provides quick quality service. The waiting room is pleasant but could use more seating. More

Jason in the service department was so helpful and got all my car serviced very quickly and that was important to me as I needed to wait The service waiting was very nice. all my car serviced very quickly and that was important to me as I needed to wait The service waiting was very nice. More

Very helpful and did a great job with my truck helpful very satisfied with the work that was done. It took a little longer than I expected but the results were very good very satisfied with the work that was done. It took a little longer than I expected but the results were very good More

Great experience with Sales agent, Tom F. Was able to purchase the truck without being pressured. Will come back at a later time in the future and purchase a newer vehicle again. Was able to purchase the truck without being pressured. Will come back at a later time in the future and purchase a newer vehicle again. More