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Toyota of Rock Hill

Rock Hill, SC

4.6
1,425 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,426 reviews

December 12, 2023

The service rep was very helpful and professional. Wait time was good. Very nice waiting room. More

by fworley58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny, hbode Admin
Dec 14, 2023 -

Toyota of Rock Hill responded

A helpful and professional service rep, along with a pleasant waiting room and a reasonable wait time, sounds like a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Dec 14, 2023 -

fworley58 responded

fworley58@gmail.com

December 07, 2023

Tim was very helpful and professional. Very cool guy! The process was pretty quick. He explained to me step by step what they were doing and keep me updated every step of the way. More

by Bryantthorpe21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evens
Dec 09, 2023 -

Toyota of Rock Hill responded

It's fantastic to hear about your positive experience at Toyota of Rock Hill with Tim! Having a helpful and professional person like him can make a significant difference in the service experience. Keeping you informed throughout the process shows a commitment to transparency and customer satisfaction. We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

Very satisfied with the service and the quality of attention to detail. And workers who are very professional More

by ramon.ortiz17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David , hbode Admin
Dec 08, 2023 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

Jason was extremely professional in handling the service of my vehicle in Rock Hill SC More

by dsumwalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 08, 2023 -

Toyota of Rock Hill responded

It's fantastic to hear that you had a great experience and that Jason provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

Scheduled appointment with a Lyft ride to get back to work. Showed up early. My advisor was Ian, he was new and kind. He asked his coworker how to get me a Lyft and I overheard him scoff and complain tha More

by Ccjoeyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian
Dec 05, 2023 -

Toyota of Rock Hill responded

I apologize that you experienced these inconveniences after your service visit with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@toyotarockhill.com. Smith Curtis, General Manager

December 03, 2023

Excellent sales person all the personnel were great and friendly. Awesome experience next car going back they have our business forever. More

by Jcogliano54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryant Thorpe , hbode Admin
Dec 05, 2023 -

Toyota of Rock Hill responded

We appreciate your Five Stars and we are delighted to know you had a great experience with us! We look forward to the pleasure of your business again!

December 03, 2023

I had a very positive experience in purchasing my vehicle primarily due to the patient and tireless assistance I received from Felix Collins. He is extremely knowledgeable and went out of his way to help me More

by Linda Mauney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Dec 07, 2023 -

Toyota of Rock Hill responded

It's wonderful to hear about the positive experience you had at Toyota of Rock Hill, thanks to Felix! Having a patient and knowledgeable salesperson like Felix can truly make the car-buying process smoother and more enjoyable. It's great that his professionalism, integrity, and kindness left a lasting impression on you, making you want to continue doing business with the dealership. Congratulations on your new vehicle!

December 02, 2023

A little communication problem occurred. When I got the estimate for the brake repair I called the service center and asked to speak to Jason. I had already dropped the car off at the deale More

by Mlrneely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Dec 21, 2023 -

Toyota of Rock Hill responded

Thank you for informing me about your unsatisfactory service. Please know that we are looking into your concerns, I will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Curtis Smith General Manager curtissmith@toyotarockhill.com 803-325-9210

December 02, 2023

Great service great people low prices wait time was less than promised. Definitely go back More

by matthew.kunze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 05, 2023 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Excellent sales person , Farah, excellent service. Very pleased with both the vehicle and the overall experience. Would buy from again!! More

by kascott1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Dec 06, 2023 -

Toyota of Rock Hill responded

Congratulations on your new vehicle! We are thrilled that Farah provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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