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Toyota of Rock Hill

Rock Hill, SC

4.6
1,475 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,475 reviews

January 16, 2024

Your dealership did a nice job repairing my truck. Your service tech (Ion) wes very understanding and prompt in getting the job coordinated and done. Thank you! Phil Stocker More

by Phillipstocker102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Jan 19, 2024 -

Toyota of Rock Hill responded

We are glad to hear that we did a nice job repairing your truck, and that Ion, the service tech, was understanding and prompt in coordinating and completing the job. Thank you for sharing your positive feedback. Safe travels with your well-repaired truck!

January 14, 2024

I had a great experience at this dealership. They were honest and had great communication through the repair process. I thought the service writer Ian did a super job! More

by lesliejslater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jan 17, 2024 -

Toyota of Rock Hill responded

It's fantastic to hear that you had a great experience and that Ian provided super assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 12, 2024

Friendly employees and great service. Very professional and they try very hard to meet your needs. More

by Gerald White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny McCormick
Jan 16, 2024 -

Toyota of Rock Hill responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

January 11, 2024

Great service at this dealership never had a problem always feels like home when I come in for service. More

by traviswright88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Jan 13, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 10, 2024

My dashboard computer indicated I needed routine maintenance on my 2021 Corolla and Rock Hill Toyota was the closest since my recent move to SC. I was assigned Jason Land. After a discussion on More

by Bonnie66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Land
Mar 23, 2024 -

Toyota of Rock Hill responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Toyota of Rock Hill responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, we will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Michael Reidy, Service & Parts Director m.reidy@toyotarockhill.com

January 06, 2024

Have always worked with me to make sure that my needs were met, very important. More

by frdsteele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Jan 09, 2024 -

Toyota of Rock Hill responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

January 06, 2024

David Bowles was very professional and personable. Service completed quickly, thoroughly, and on time. Thank you! More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Jan 09, 2024 -

Toyota of Rock Hill responded

It's fantastic to hear that you had a great experience and that David provided professional and personable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

Fast and great service. I was in and out in an orderly manner and the service writer was very polite. More

by sjens
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia ?
Jan 09, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great, and fast experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

Fox always pleasant, efficient and on time. Work done correctly the first time and always completed. More

by plasticboxman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Jan 09, 2024 -

Toyota of Rock Hill responded

It's fantastic to hear that you had a great experience and that Fox provided pleasant and efficient assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

Professional service department. I appreciate Tim Fox’s help. I would recommend Rock Hill Toyota More

by jennifer.epperly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox. Brandy Haney
Jan 09, 2024 -

Toyota of Rock Hill responded

It's fantastic to hear that you had a professional experience and that Tim provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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