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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.6
1,417 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,417 reviews

October 19, 2023

Great group got me in without n appointment and gave me the information that I needed to make a decision on what to do next. More

by Labrat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Danny , hbode Admin
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Oct 21, 2023 -

Toyota of Rock Hill responded

It's fantastic to hear that the group at Toyota of Rock Hill was able to accommodate you without an appointment and provided you with the information you needed to make an informed decision about your vehicle. Flexibility and informative service are key aspects of a positive customer experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

Salesman was knowledgeable and understanding, courteous and patient. A very pleasant experience. We’re definitely repeat customers. More

by dennyheim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
hbode Admin
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Oct 21, 2023 -

Toyota of Rock Hill responded

It's wonderful to hear that your experience with the salesman was so positive, with their knowledge, understanding, courtesy, and patience making the experience very pleasant. Becoming repeat customers is a strong vote of confidence in the quality of service you received. We appreciate your loyalty. Congratulations on your new vehicle!

October 19, 2023

Have had my FJ Cruiser serviced here for 10 years. Always helpful and make it right. Service, tires, electronics, brakes, suspension. Bought tires here, so are rotated each time at no charge. I'm More

by Nightshade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Oct 21, 2023 -

Toyota of Rock Hill responded

It's fantastic to hear that you've been getting your FJ Cruiser serviced at Toyota of Rock Hill for 10 years and that we've consistently been helpful and ensured everything is made right, from service to tires, electronics, brakes, and suspension. The added benefit of free tire rotations after purchasing tires is a nice touch. Your long-term satisfaction and loyalty are a testament to the quality of service we provide. Your happiness is greatly appreciated.

October 18, 2023

Had a good experience in the service department. They did a good job on my 50,000 mile maintenance. More

by lisajones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Oct 19, 2023 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 18, 2023

In general the service was quick. My only complain would be that the lady who talked to me seemed in a rush and wasn't very friendly. She also seemed upset to the fact that I wasn't d More

by shakaaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Oct 20, 2023 -

Toyota of Rock Hill responded

We are sorry to hear that your experience with the service advisor wasn't as friendly as you would have liked and that there was confusion about the procedure. Customer service is important, and it's essential that customers are provided with clear and courteous explanations. Your feedback can be valuable in improving the overall customer experience. We appreciate your business! We look forward to the opportunity to assist you in the future.

October 18, 2023

Service man treated me very professionally. Ask if I had any questions or any needs ask how the truck was running. More

by lrry61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carson, hbode Admin
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Oct 20, 2023 -

Toyota of Rock Hill responded

It's wonderful to hear that the service professional treated you professionally and inquired about your questions and the performance of your truck. Providing attentive and considerate service is crucial for a positive service experience. Your satisfaction is important to us, and we look forward to serving you in the future.

October 18, 2023

Thank you for the friendly service, quality parts from Toyota of Rock Hill. Many thanks. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Mock
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Oct 19, 2023 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 17, 2023

Thorough, informative, and professional. The attendant explained everything. No pressure applied to receive extra services. I felt comfortable with the services provided. More

by priscillamcconnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox
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Oct 19, 2023 -

Toyota of Rock Hill responded

It's wonderful to hear that you had a thorough, informative, and professional experience and that the attendant explained everything without applying pressure for extra services. Your comfort and satisfaction are paramount to us. We're here to provide excellent service while respecting your needs and preferences. Thank you for your positive feedback!

October 17, 2023

Everytime we visit Toyota of Rock Hill service center it’s always a positive experience. More

by toricompton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy , hbode Admin
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Oct 19, 2023 -

Toyota of Rock Hill responded

It's wonderful to hear that every visit to the Toyota of Rock Hill service center is a positive experience for you. We greatly appreciate your kind words and your continued trust in us. We're here to ensure your automotive needs are met with excellence. Thank you for your loyalty!

October 14, 2023

Nice people and I have always had good results from getting my car serviced. 👍 OK More

by Eric Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carson, Tom Cook, Jerry McIntosh, Tucker Campion, David Kitts
Report | Print
Oct 17, 2023 -

Toyota of Rock Hill responded

We're delighted to hear that you've had consistently good results from getting your car serviced by our team. We appreciate your positive feedback and look forward to continuing to provide you with excellent service in the future. Thank you for choosing us!

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