Toyota of Rockwall - Service Center

Sam was great and very helpful. Always kept me informed of the process during the maintenance to my vehicle. Always kept me informed of the process during the maintenance to my vehicle. More

The customer service by phone or in person is excellent from the time you make the phone call to schedule the appointment to picking up . I took my car for a recall issue and they provided me with a list from the time you make the phone call to schedule the appointment to picking up . I took my car for a recall issue and they provided me with a list of immediate issues that needs and some to take care of for later. I didn’t leave my car for those immediately attention items. They were not pushy or unset. Picking up was easy. More

Service advisor Kevin was very polite and helpful, happy with the work done on my tundra. with the work done on my tundra. More

Great service department! Service was completed quick with quality work! Service Tech was knowledgeable & efficient in communicating. Service was completed quick with quality work! Service Tech was knowledgeable & efficient in communicating. More

Great facilities and helpful staff upon entry. However, my assigned technician, Josue, was pushy. He was so intent on getting a sale that he was rude. I definitely do not want him again or I will However, my assigned technician, Josue, was pushy. He was so intent on getting a sale that he was rude. I definitely do not want him again or I will definitely not come back. More

Justin best service person that I have ever had. Like this place very very much. Like this place very very much. More

It was a wonderful visit. I didn’t even make an appointment, and they were available to get me in quick. I didn’t even make an appointment, and they were available to get me in quick. More

Good service,attitude and polite Waiting time is not too long and waiting area is comfortable with the drinks and couches to sit It is easy to get the car maintenance too long and waiting area is comfortable with the drinks and couches to sit It is easy to get the car maintenance More

Great work on my normal maintenance but I don’t like sales pressure on items that you feel is necessary based on your opinion. Research has a different opinion. sales pressure on items that you feel is necessary based on your opinion. Research has a different opinion. More

This was our first time using this dealership. They didn’t try and upsell us on anything; they only did what was needed, and explained maintenance that was coming up. They did an excellent job! E They didn’t try and upsell us on anything; they only did what was needed, and explained maintenance that was coming up. They did an excellent job! Evidently it was only do to have my tires rotated, but since I just bought a new tires at Costco, it was not necessary and they were very upfront and telling me that. More