Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
882 Reviews
4.8

882 Reviews

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882 Reviews of Mick Schott

August 04, 2026

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Employee Rating

Mick and his team provided the best service, and I appreciate the communication they provided throughout the service!!! More

by michellibarra29
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Recommend Dealer
Yes
Aug 04, 2026

Toyota of Rockwall responded

Your mention of Mick’s clear communication throughout your Highlander’s service highlights how our service department prioritizes keeping you informed. Hearing that you found our updates helpful means a lot to our service department.

August 03, 2026

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The experience was a Great One and the timing was perfect . I’m Hoping I sell the car though before I have to pay that much again for a transmission fluid change. More

by Robert Harris
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Aug 04, 2026

Toyota of Rockwall responded

Your note about the perfect timing highlights how our service department values efficiency. Hearing that the overall experience was great means a lot to us. We understand maintenance costs can add up; if you decide to keep your Camry a bit longer, our team is here to help with any future service.

July 29, 2026

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Everybody very kind and good service driven always giving you updates of how is everything going on with your vehicle!!! Thanks guys!!! More

by alframorell
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jul 29, 2026

Toyota of Rockwall responded

We are thrilled to hear that our team’s communication and care during your Toyota Tacoma service made a positive impression. Keeping you informed every step of the way is important to us and we’re glad it helped. Thank you for trusting us with your Tacoma.

July 29, 2026

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the service was excellent. They promised in and out within an hour and came through as promised More

by chuckburns2005
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jul 29, 2026

Toyota of Rockwall responded

Knowing we met our promise of completing service within an hour for your Toyota Grand Highlander makes our day. We appreciate you sharing how well that commitment was honored and look forward to assisting you again.

July 29, 2026

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Kasey and Toyota of Rockwall continue to provide superb customer service and maintenance. It’s always a pleasure taking my vehicle in for service. Thank you all very much!!! More

by D. Conley
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jul 29, 2026

Toyota of Rockwall responded

Thanks for recognizing Kasey and our team’s dedication to your Toyota Tundra maintenance. We appreciate how enjoyable it is to assist you each time. We look forward to welcoming you back.

July 27, 2026

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They were very quick with my oil change. They were professional and friendly. I was there less than an hour and I didn’t even have an appointment. More

by Dcswett52
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jul 27, 2026

Toyota of Rockwall responded

It’s great to hear our team completed your Toyota Corolla oil change so quickly. We’re glad we could fit you in without an appointment and provide professional, friendly service in under an hour.

July 18, 2026

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I had great service on my Toyota Camry when I had it towed in for leaking oil to their service center. They were fast and kept their word when working on my vehicle and had it done quickly. Would highly More

by trevorturkaly
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jul 18, 2026

Toyota of Rockwall responded

We’re glad you received prompt oil leak repair on your Toyota Camry. Thank you for recognizing our team’s reliable turnaround. We appreciate you recommending us and look forward to serving you again.

July 09, 2026

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My experience was easy and not stressful at all. I appreciate being informed about the status of the work. More

by msurface6868
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Recommend Dealer
Yes
Jul 09, 2026

Toyota of Rockwall responded

Thank you for taking the time to share your experience. We’re glad the service on your Toyota Avalon was smooth and that you felt informed throughout the process. We’ll be sure to let Mick know you appreciated the updates.

July 07, 2026

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The personnel are always professional and friendly for the most part. They keep you informed on progress and let you know of any other problems and options. More

by obsbj.raid62
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jul 07, 2026

Toyota of Rockwall responded

We’re pleased to hear our team provided professional, friendly service and kept you informed about progress and options. Thank you for trusting us with your Toyota, and we look forward to helping again.

July 06, 2026

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This was a pleasant visit service manager was very attentive and knowledgeable. Will be using again. More

by tjfsubs
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Service Time
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Recommend Dealer
Yes
Jul 06, 2026

Toyota of Rockwall responded

Thank you for sharing that our service manager provided attentive and knowledgeable support during your visit. We’re glad your Toyota Tundra Hybrid received expert care. We look forward to assisting you again.

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