Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
925 Reviews
4.8

925 Reviews

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925 Reviews of Mick Schott

November 13, 2026

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Employee Rating

Very friendly staff who are helpful and quick to get me in and back out with my car. Always enjoy this dealership More

by rrexroat87
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Nov 13, 2026

Toyota of Rockwall responded

Knowing you enjoy each visit means a lot to our team. We're glad our staff's welcoming, helpful approach and prompt service made your Toyota Tundra visit a positive one.

November 12, 2026

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Courteous and helpful staff. They are able to answer and questions we have about our Toyota vehicles More

by Happy
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Recommend Dealer
Yes

Other Employees Tagged: Kasey Boysaw , Mickey 5 stars

Nov 12, 2026

Toyota of Rockwall responded

We're glad our team could answer your questions and provide attentive support during service on your Toyota Corolla Cross. Thank you for the five stars!

November 11, 2026

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Great staff; always putting the customer first! !! I was greeted immediately and my vehicle was serviced timely!! Thank you!! More

by Sandersgd
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Recommend Dealer
Yes
Nov 11, 2026

Toyota of Rockwall responded

We're happy our team made you feel like a priority, from the quick welcome to the efficient service on your Toyota Sequoia. Thank you for the five stars!

November 10, 2026

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Rockwall had always been excellent. However, today I took my 2 year old Camry in because it started making a noise when I put it in reverse. Before they even looked at it they said that More

by davidwwithrow
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2026

Toyota of Rockwall responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 05, 2026

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Agent very accommodating and pleasant. Felt I was not overcharged. Will go back for recommendations listed. More

by jerseyalice3
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Recommend Dealer
Yes
Nov 05, 2026

Toyota of Rockwall responded

Knowing Mick made your Toyota Corolla service visit feel welcoming means a lot to our team. We look forward to seeing you again for the recommended work.

October 31, 2026

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Great service very professional and also very quick I walk to Rosa’s cafe to get breakfast with my wife and after having breakfast service was done More

by ROBERTOHERRERA42
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Oct 31, 2026

Toyota of Rockwall responded

We're pleased you found the service on your Toyota Tundra well handled and efficient. Thank you for the five-star rating!

October 30, 2026

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I had a flat tire and they changed it but I had asked them to check the other tires and they have not. Now all 4 tires are having different air pressures and I am having to wait till the weekend to bring More

by christinemasih5
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Nov 05, 2026

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

October 28, 2026

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Employee Rating

Sam is easy to talk to and makes sure I know my options and walks me through everything I appreciate his help everytime I come in ! More

by E mendoza
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Oct 28, 2026

Toyota of Rockwall responded

We're glad Sam keeps your options clear and guides you through each service visit for your Toyota RAV4. Thank you for recognizing his support and how approachable he is!

October 25, 2026

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Everything went as planned. Recall service and setup for it were all satisfactory. All was good. More

by TIMGRYAN
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Recommend Dealer
Yes
Oct 27, 2026

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

October 23, 2026

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Everyone was professional and helpful. So friendly, even helped me with the coffee machine! Would recommend this dealership to my friends and family. More

by l.lowrimore59
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Recommend Dealer
Yes
Oct 24, 2026

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

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