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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,684 Reviews
Call Service Center (844) 208-1008

3,684 Reviews of Toyota of Rockwall - Service Center

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December 08, 2021

The people at Rockwall Toyota are always friendly and helpful. I would recommend their sales and service. More

by philip.rawley
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
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Dec 08, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us, Philip. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

December 08, 2021

I was having issues with a new tire not maintaining air pressure. Justin and the techs tried to find the source, valve, wheel, etc., but could not determine the root cause. A replacement tire was ordered More

by kcoffey0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
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Dec 08, 2021 -

Toyota of Rockwall responded

It's great to hear that Justin and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

December 08, 2021

Toyota Rockwall is on time with appointments and answers any questions I have regarding the service completed. More

by jeanetteander
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
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Dec 08, 2021 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 08, 2021

Great service. Excellent team. Very good disposition of the manager Carlos to help the client. More

by eduardoarispe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
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Dec 08, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 07, 2021

Everyone is friendly, from purchase to services. Great Everyone is friendly, from purchase to services. Great customer service! Fast paced, perfect for my busy schedule More

by hernandeza0524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2021 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 06, 2021

My last visit was really quick. They performed the service really fast. Good experience overall. More

by edgarmayorga.em
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

December 06, 2021

the waiting room is very comfortable and clean and the employees are very polite, and professional More

by pablobola1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that Mick had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

December 06, 2021

Fast service friendly staff! Loved the whole experience. Replaced my tire and fixed what needed To be done. More

by RoxanneT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isabella Garner and Sam in service both 5 stars
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Dec 06, 2021 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 04, 2021

I appreciate the service department going over my past repairs and discussing what is needed next. They follow up on any unresolved issues as well. Thanks for the nice waiting area and snacks & for bein More

by GKKNEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEVIN MCGUIRE, Don Maddran, Dan Landrum, Justin Hogue, Stephanie Sanchez, Carlos Perez
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Dec 05, 2021 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 03, 2021

They were fast and very polite. All of the services were explained with the benefits of each. It was an enjoyable experience. More

by Terrybrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Report | Print
Dec 03, 2021 -

Toyota of Rockwall responded

Terry, Thank you for taking the time to share your feedback with us. Justin and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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