Toyota of Rockwall - Service Center

2021 Highlander XLE AWD in for low tire pressure maintenance at 3k miles covered by warranty. We made an appointment. Service was fast. Our service rep Kasey Boysaw did a great job communicating the maintenance at 3k miles covered by warranty. We made an appointment. Service was fast. Our service rep Kasey Boysaw did a great job communicating the progress. More

Normally, I am pleased with my experience at Toyota of Rockwall, but this time it was a negative. I brought the car in in response to the notice on the dashboard said “service required immediately.” It tu Rockwall, but this time it was a negative. I brought the car in in response to the notice on the dashboard said “service required immediately.” It turned out that all it needed was tire rotation. I brought the car at 10:15 for a 10:30 appointment and it took them 2 HOURS to accomplish that simple task. No one made any effort to communicate with me as I waited. I was not charged, but my time has value to me and I have much better ways to pass 2 hours than spend them in your waiting area. More

Work was discussed and taken care of efficiently and there was a review of service given upon completion. there was a review of service given upon completion. More

I informed about that was done to my car, I would recommend it my friends. recommend it my friends. More

Everyone is so nice and helpful. Justin Houge is an excellent person to deal with. Thank you staff of Rockwall Toyota and especially Justin. excellent person to deal with. Thank you staff of Rockwall Toyota and especially Justin. More

I recommend Rockwall toyota on a regular basis. Great service and attitude by staff and both of my vehicles are always serviced at this dealership.. service and attitude by staff and both of my vehicles are always serviced at this dealership.. More

Courteous staff and pleasant surroundings. Excellent cleaning of my vehicle , prompt service and through review of work completed cleaning of my vehicle , prompt service and through review of work completed More

Everyone is always nice and very helpful. They always explain everything or ask if I need anything. They give me a time wise for my stay. explain everything or ask if I need anything. They give me a time wise for my stay. More

Great service from beginning to end. Our next car will be an SUV from here. I know I can rely on this dealership to carry on with the service you render. Thank you all! an SUV from here. I know I can rely on this dealership to carry on with the service you render. Thank you all! More

I enjoy there clean waiting rooms especially how fast they are considering the amount of customers they take care off they are considering the amount of customers they take care off More