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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,650 Reviews
Call Service Center (844) 208-1008

3,650 Reviews of Toyota of Rockwall - Service Center

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November 08, 2021

Excellent Service, great and Friendly Staff from Sales to Service. I was not disappointed with anything they did to help me out. More

by roy.cain3611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becca Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceaser in Service. 5 Stars
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Nov 09, 2021 -

Toyota of Rockwall responded

Roy, Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 06, 2021

Always great service at Rockwall Toyota. They always clean your car inside and out after every visit. Never disappointed. More

by sv7111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Report | Print
Nov 07, 2021 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 05, 2021

Did work required in the time frame they said they would in general all ok More

by ev1100mg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Report | Print
Nov 05, 2021 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that Stephanie and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

November 05, 2021

Upon arriving at the service department I was greeted by a kind service representative. The dealership it itself was as expected clean with basic amenities. More

by j.guajardo89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
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Nov 06, 2021 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 04, 2021

Excellent service once again. Enjoy working with Justin. He's a pro. Was in and out with little wait. More

by kcoffey0
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Report | Print
Nov 04, 2021 -

Toyota of Rockwall responded

Thank you for your review and kind words for Justin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

November 03, 2021

If you make an appointment for a maintenance service, they get you right in. They do a great job and are very friendly and knowledgeable. More

by TRICIA1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Report | Print
Nov 03, 2021 -

Toyota of Rockwall responded

Thank you, Tricia, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

November 02, 2021

Always have the best experience when I come here. Everyone here is always so helpful. More

by marketanjoku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue, Nemo Ulibarri
Report | Print
Nov 03, 2021 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 02, 2021

Love Toyota of Rockwall!!! They always go above and beyond to take care of anything! Couldn’t ask for better service. Amazing Dealership! More

by teresamoon5m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 01, 2021

Great Service and Staff! J. Monroe is a great asset to your company. Very friendly and knowledgeable. More

by tonyamariaprice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Norton
Report | Print
Nov 01, 2021 -

Toyota of Rockwall responded

Tonya, We appreciate your business, James and our team looks forward to serving you again soon!

November 01, 2021

The people at Toyota of Rockwall are always a pleasure to work with. I have seen many of the same people that have worked there for several years so the leadership there must be doing things right. More

by RHebert2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Danler, Scott Smith, Dan Landrum, Justin Hogue, Kyle Rust
Report | Print
Nov 01, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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