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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,650 Reviews

3,650 Reviews of Toyota of Rockwall - Service Center

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October 25, 2021

Had stop getting my vehicle serviced at a dealership after a terrible experience at another dealership. Just moved to Forney and had contemplated going back to my mechanic in Austin because of the servi More

by tpdumas531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
Oct 25, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

October 25, 2021

Great experience again! Wouldn’t take my vehicle anywhere else! The best customer service around! More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
Oct 26, 2021 -

Toyota of Rockwall responded

Thank you, Steve, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 25, 2021

Service writer was excellent. Service was excellent. Waiting room experience was excellent. Great job Toyota of Rockwall. More

by common0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Toyota of Rockwall!

October 23, 2021

Fast and efficient service. Thank you for being fast and efficient. It’s much appreciated More

by jenna.alisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Maddran, Dan Landrum, Justin Hogue, Stephanie Sanchez, Carlos Perez
Oct 24, 2021 -

Toyota of Rockwall responded

We appreciate your business, Jenna, and our team looks forward to serving you again soon!

October 21, 2021

It my pleasure to be this place. Neat place with excellent professional support. They always very happy to help. Thank you! More

by kazewdu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Oct 21, 2021 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience working with Stephanie here at Toyota of Rockwall. We appreciate your business and hope to see you again soon!

October 21, 2021

Super nice staff! Keep it up! My service guy is great and there was also a lady that helped that was so sweet. More

by bren.bowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Oct 21, 2021 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, Bren. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again!

October 20, 2021

This dealership does a good job overall and I rate them 4 stars out of a possible 5 stars. I went in for an oil and oil filter change. I like how they wash your car when they finish servicing it. The reason More

by kirkwood1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Toyota of Rockwall responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Toyota of Rockwall. We will be sure to share your comments with our team. We truly appreciate your feedback and look forward to serving you in the future.

October 19, 2021

Like that they gave me a heads-up what to expect in the next service. More

by Cassandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Oct 19, 2021 -

Toyota of Rockwall responded

Cassandra, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

October 19, 2021

Quick in, quick out. Always courteous!!! We have used their services for 8 or 9 years. More

by DENNIS_E_PATTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Oct 19, 2021 -

Toyota of Rockwall responded

Thank you so much, Dennia, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

October 19, 2021

Service was great! Juan walked me through each step and all recommendations! I’ll definitely be back! More

by txtoastrn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Moran
Oct 19, 2021 -

Toyota of Rockwall responded

Thank you for the kind words for Juan and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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