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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,652 Reviews
Call Service Center (844) 208-1008

3,652 Reviews of Toyota of Rockwall - Service Center

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October 19, 2021

Quick in, quick out. Always courteous!!! We have used their services for 8 or 9 years. More

by DENNIS_E_PATTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
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Oct 19, 2021 -

Toyota of Rockwall responded

Thank you so much, Dennia, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

October 19, 2021

Service was great! Juan walked me through each step and all recommendations! I’ll definitely be back! More

by txtoastrn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Moran
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Oct 19, 2021 -

Toyota of Rockwall responded

Thank you for the kind words for Juan and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 19, 2021

Everyone was so helpful and super informative! They explained all that was going to be done to my truck! Definitely going to tell my friends! More

by konatown7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caesar
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Oct 19, 2021 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 18, 2021

Y'all got my car done in a timely manner and vacuumed out my car. That was a nice surprise. More

by angela.j.walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
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Oct 18, 2021 -

Toyota of Rockwall responded

Thank you so much for your kind words, Angela, and for taking the time to leave us this wonderful feedback!

October 18, 2021

The service was great. Also the service manager was very knowledgeable and helpful. I will be back. Thanks More

by rcspencerjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Report | Print
Oct 18, 2021 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

October 16, 2021

Very friendly all the way from making the appointment to doing the recall repairs. The repair took a lot less time than estimated. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2021 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Mark, for choosing Toyota of Rockwall!

October 16, 2021

Nice and Courteous. Easy in and easy out. Close by eating places and Costco. Didn’t wait long to be seen More

by CGPRADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
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Oct 17, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 15, 2021

Very efficient, friendly and get the job done! I have used them for 5 years More

by suzy_lehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
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Oct 15, 2021 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, Suzy! We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again!

October 15, 2021

This was my second visit to service to have a new speaker installed, which was ordered the previous day. Justin contacted me as promised and let me know the speaker had arrived and I went to the dealership More

by RHebert2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Landrum, Justin Hogue, Kyle Rust
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Oct 15, 2021 -

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

October 15, 2021

My Service Representative was great keeping updated and explaining the various repairs that were needed on truck. He did a great job with everything. More

by saxplayer1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Moran/4963
Report | Print
Oct 17, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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