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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,650 Reviews

3,650 Reviews of Toyota of Rockwall - Service Center

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October 13, 2021

Amazing team across the board!! I will always recommend Toyota of Rockwall!! Thank you for everything!! More

by Alexsalas2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 13, 2021 -

Alexsalas2424 responded

Amazing!!

October 13, 2021

Went in for an express service and it was great. They got me in and out in record time. Toyota of Rockwall holds a standard that all dealers should follow. More

by gilbert.dyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Morgan
Oct 13, 2021 -

Toyota of Rockwall responded

Gilbert, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

October 13, 2021

Efficient and pleasant experience. Would recommend to friends and family. Appreciate the cleanliness of the dealership and customer areas. More

by Amyjhb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Oct 13, 2021 -

Toyota of Rockwall responded

Amy, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

October 13, 2021

Love the service department folks at Rockwall Toyota…..Caesar listened to my issues & kept me updated on the progress of my 5K service. Also, love the car wash. More

by GadgetGuy Rowlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caesar, Don Maddran
Oct 13, 2021 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Caesar and our team, and don't hesitate to let us know if we can be of further assistance.

October 13, 2021

Service to my truck and customer service received are excellent, very professional and courteous. Thanks More

by JGOMEZ23@SBCGLOBAL.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Oct 13, 2021 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 12, 2021

Excellent service. Been working with Justin for years and he treats customers the way we would like to be treated! More

by kcoffey0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Oct 13, 2021 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

October 11, 2021

Great customer service. I can always depend on The service department. Everyone is so nice and professional More

by carroleg2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Oct 11, 2021 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Toyota of Rockwall!

October 11, 2021

They have great service and are very helpful! I am extremely happy and I love my truck! More

by svrocknroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Oct 11, 2021 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience working with Justin! We sincerely value your business and look forward to your next visit.

October 11, 2021

Excellent service and low pressure sales. They told me it would take 1-1.5 hours and it only took 45 min. More

by aarongoswick
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Toyota of Rockwall responded

Aaron, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 09, 2021

Didn’t even get what I scheduled online, got up sold on 2-3 things I didn’t need, still waiting on a response from management about them actually flushing my brakes as they should have. Had to tell them ab More

by BlackToyotaHunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Rust, Sam Delavega, Stephanie Sanchez
Oct 27, 2021 -

Toyota of Rockwall responded

I am sorry to hear about your experience and would love to get to the bottom of it with you. Though I do not work in service, I will get with the service team and if you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please contact me so I can get your name and contact number so we can work on this! -Sam- 2144606287

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