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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,719 Reviews

3,719 Reviews of Toyota of Rockwall - Service Center

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September 10, 2021

Great service, fast and the customer service better than any other place I have taking my vehicles to, I highly recommend Toyota of Rockwall for vehicle care More

by rafaelpena3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hogue, Stephanie Sanchez
Sep 10, 2021 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear that Rafael and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 08, 2021

Everyone was friendly and nice. I always feel like the job was well done. I’ll definitely come back. I live in Arkansas, but come to Rockwall often. More

by BARBARAHOWERTON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Sep 08, 2021 -

Toyota of Rockwall responded

Thank you so much for your kind words, Barbara, and for taking the time to leave us this wonderful feedback. We look forward to seeing you again!

September 08, 2021

Excellent service, was a really good experience, all the installation were really clean, social distance perfect, the waiting area was comfortable and nice with enough entretaiment. More

by menoti_2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Sep 08, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 08, 2021

Service was done quickly and I was informed of costs and progress every step of the way. Everyone was courteous making it a very pleasant experience. More

by RLJONESHP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

September 06, 2021

Great Service...but want the car wash brought back. Nice to have when you have a business to run and have not time to event try to make the service needed. More

by Kattennant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Maddran, Dan Landrum, Justin Hogue, Stephanie Sanchez, Carlos Perez
Sep 07, 2021 -

Toyota of Rockwall responded

Thank you for your feedback. We appreciate your business and our team looks forward to serving you again soon!

September 05, 2021

I love Toyota care but, I wish they would bring back the car wash. That was one of the high points of taking my car there for services. More

by JTAYLORALR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hogue, Stephanie Sanchez
Sep 05, 2021 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

September 05, 2021

I have always found the dealership to be professional and friendly. I have never had any trouble scheduling appointments and the service has always been explained to my satisfaction. More

by JEFF3530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Sep 05, 2021 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

September 04, 2021

Everyone is always so nice and helpful. Stefanie Sanchez is always on point with my expectations of time and a breakdown of what they will be doing to my car. I always work from your sitting area while wait More

by CHRSFB10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Sep 05, 2021 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear Stefanie was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 04, 2021

AS ALWAYS SERVICE VISIT WENT SMOOTHLY. ALL MY NEEDS WERE AS ALWAYS SERVICE VISIT WENT SMOOTHLY. ALL MY NEEDS WERE TAKEN CARE OF WITH NOT MUCH OF A WAIT. I THOUGHT IT WOULD TAKE LONGER THAN IT DID SO WAS HA More

by LITTLEMULV17
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hogue
Sep 05, 2021 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

August 31, 2021

Service was fast and well done. Justin made it a very good experience. Will continue to get all my service done here!! More

by Cassandra Vasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Aug 31, 2021 -

Toyota of Rockwall responded

Thank you for the kind words for Justin and our service department, Cassandra! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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