Toyota of Rockwall - Service Center

I have two Toyota dealerships nearer to me than Toyota Rockwall. I chose Toyota Rockwall, because out of the three, your service department had better ratings. On my recent visit to the service center, Rockwall. I chose Toyota Rockwall, because out of the three, your service department had better ratings. On my recent visit to the service center, I was not disappointed. Service Advisor Sam, was excellent. Provided outstanding service, excellent explanation, and no rush at all. More

The service I received on my 2002 Toyota Tacoma was wonderful, as they took care of removing the broken antenna! Mick, the service advisor was friendly and welcoming. He made us feel that our issue was wonderful, as they took care of removing the broken antenna! Mick, the service advisor was friendly and welcoming. He made us feel that our issue was his issue. More

As always polite and professional. Shout out also to Mr. Flowers, a sales rep, for really listening while discussing the features of the new 2021 Rav 4 and not laughing when I shared that I missed the spare Flowers, a sales rep, for really listening while discussing the features of the new 2021 Rav 4 and not laughing when I shared that I missed the spare being on the back like it used to be. More

They explained what would be involved with this service and what it would cost, An hour later, they called and explained the results of all the checks they had done. and what it would cost, An hour later, they called and explained the results of all the checks they had done. More

The advisor/assistant manager (Kasey) was incredibly helpful and answered all of my questions thoroughly! We had a wonderful experience and will be returning when our car needs servicing. helpful and answered all of my questions thoroughly! We had a wonderful experience and will be returning when our car needs servicing. More

After seven calls and/or emails, I was able to get my warranty issue taken care of. Left message for Service Manager and General Manager and never heard back from them. warranty issue taken care of. Left message for Service Manager and General Manager and never heard back from them. More

I took my Tacoma in for its 5000 mile service. I was one of the first people in and they had my truck done within 45 minutes. My service advisor, Cesar, made sure that I knew where the waiting area so that of the first people in and they had my truck done within 45 minutes. My service advisor, Cesar, made sure that I knew where the waiting area so that I could be comfortable while the work was being done. I've got no complaints. More

Top notch service customer experience was amazing. Work on my tundra was done in a timely fashion smooth all the way around highly recommended this place . on my tundra was done in a timely fashion smooth all the way around highly recommended this place . More

Always very polite and helps us whenever we come in. They always get my car back the same day, and let’s me know if it needs additional work done on it. They always get my car back the same day, and let’s me know if it needs additional work done on it. More

Great service! Service employee was friendly and answered my questions. Maintenance of 70,000 miles was done efficiently. I always get information on up coming service. my questions. Maintenance of 70,000 miles was done efficiently. I always get information on up coming service. More