Back

Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,719 Reviews

3,719 Reviews of Toyota of Rockwall - Service Center

Sort by
August 28, 2021

Matt was great. He kept checking on the vehicle while I waited for about 3 1/2 hours. He was very attentive and answered all my questions More

by GILL7661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 29, 2021 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Matt to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

August 26, 2021

I have been a customer of Toyota of Rockwall since moving here from cal service is easy to get a appointment and staff is very knowledge and friendly, will continue to do business with them More

by Woodie
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service , Justin Hogue
Aug 26, 2021 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

August 26, 2021

Located in Rockwall off I30. My Service Rep Mick Scott is very knowledgeable and courteous More

by GORDONSNURSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rental car girl, Jason Fleming
Aug 26, 2021 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 26, 2021

Great service, great communication. Because I had an early appointment I was in and out quickly. I’m grateful to work with the same service rep everytime. More

by WConley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Aug 26, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to leave us a five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

August 24, 2021

Friendly and efficient. Only complaint is car wash was broken. When approached about trading, I declined and there was no attempt to keep prodding to do so. Thank you More

by mcaebtx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think name was Juan
Aug 24, 2021 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 24, 2021

This service station is great and their people is great too. Very professional job. Extremely professional personnel and very fast attention. We the customer are very satisfied. More

by JUAN.VILCA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Aug 24, 2021 -

Toyota of Rockwall responded

It's great to hear, Juan, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Toyota of Rockwall!

Aug 25, 2021 -

JUAN.VILCA1 responded

Keep doing this great service.

August 24, 2021

I always get treated like family at Toyota of Rockwall. From my arrivals to check out everyone who I come across is helpful and has a great attitude. More

by Carmel C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Aug 24, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 23, 2021

They got me in and out quickly for the factory oil change that I needed. I was a little disappointed that they don’t wash the car when servicing them at all because other dealers washed inside and out of car More

by behrendteri83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Aug 23, 2021 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 23, 2021

Extremely fast, efficient, and as always everything was done to perfection. I've never had an issue getting my vehicles serviced at Toyota of Rickwall. More

by jv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Aug 23, 2021 -

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

August 23, 2021

Great service and great people. They are always concerned about the customer and what their needs are . I will always use this dealership for the service on my 2006 Tundra. More

by HARRYPOWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Heidel, Justin Hogue
Aug 23, 2021 -

Toyota of Rockwall responded

Thank you for taking the time, Harry, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

...
204
...