Toyota of Rockwall - Service Center

Amazing team across the board!! I will always recommend Toyota of Rockwall!! Thank you for everything!! Toyota of Rockwall!! Thank you for everything!! More

Went in for an express service and it was great. They got me in and out in record time. Toyota of Rockwall holds a standard that all dealers should follow. me in and out in record time. Toyota of Rockwall holds a standard that all dealers should follow. More

Excellent service. Been working with Justin for years and he treats customers the way we would like to be treated! and he treats customers the way we would like to be treated! More

Great customer service. I can always depend on The service department. Everyone is so nice and professional service department. Everyone is so nice and professional More

Excellent service and low pressure sales. They told me it would take 1-1.5 hours and it only took 45 min. would take 1-1.5 hours and it only took 45 min. More

They have great service and are very helpful! I am extremely happy and I love my truck! extremely happy and I love my truck! More

Didn’t even get what I scheduled online, got up sold on 2-3 things I didn’t need, still waiting on a response from management about them actually flushing my brakes as they should have. Had to tell them ab 2-3 things I didn’t need, still waiting on a response from management about them actually flushing my brakes as they should have. Had to tell them about the services my car needs at 30000 and they told me I wasn’t right and then later called telling me I was. Have full documentation of my experience between photos, phone records, paper, and screen recordings of their entire website that I was navigating while on the phone with them. I’ve purchased two vehicles under the Toyota banner and always seeked them out for maintenance. May want to double check everything before spending money here. P.s I have to fully extend my leg to get my brakes to fully engage and I sit super close to my steering wheel and I’m about 5’8 so the fact they didn’t seem to take that into consideration is really a carelessness for services provided and a lack of consideration for a customers safety. Hope y’all have better luck then I did. More

Justin is the BEST service advisor! I drive an hour to take my vehicles to him. take my vehicles to him. More

I appreciate the attention and thoroughness of the service advisor. I will be happy when the car wash is fixed though. service advisor. I will be happy when the car wash is fixed though. More

Everyone is super kind and nice. Sam with service is professional and great to work with. If you customized your vehicle in any way I would recommend not getting it worked on here. Service is quick to t professional and great to work with. If you customized your vehicle in any way I would recommend not getting it worked on here. Service is quick to tell you what's wrong with your vehicle but may not be able to fix it. I paid nearly 1,700 dollars and now I have to tow my truck to another shop to fix the problem that was not there before there quick lube techs touched it. I would never send a customer's car away that was not perfect but they will make the exception. More