Toyota of Rockwall - Service Center

Quick and responsive phone and E mail communicationsVery Quick and responsive phone and E mail communications Very detailed explanation of my problem and why. Resolved my problem above and beyond my expect Quick and responsive phone and E mail communications Very detailed explanation of my problem and why. Resolved my problem above and beyond my expectations. Have bought 3 vehicles from these folks and will buy a 4th Great folks, great service More

100,000 check up and service was faster than expected! Justin was in contact with me every step of the way concerning my car. Justin was in contact with me every step of the way concerning my car. More

Everyone was very helpful and courteous and took care of all my needs. Thank you all my needs. Thank you More

Gave me 3 pages of things they wanted to fix totalling nearly $2,000 that I could easily have done by other places, cheaper, and probably better. My husband read what they left and sincerely doubted they nearly $2,000 that I could easily have done by other places, cheaper, and probably better. My husband read what they left and sincerely doubted they did half of what they claimed they did to suggest the work was required. Also they shut off my headlights from 'auto' and didn't turn them back on, so I had to realize they weren't on and turn them back on myself. I wouldn't have thought they would change settings and not at least fix it back. Will probably use another dealership next time we need service. More

I had a great experience and I have referred this dealership to all of my friends and family. dealership to all of my friends and family. More

Poor customer service. Illogical way of handling maintenance and repairs which make it seem thier aim is to bamboozle the customer. Very frustrating and disappointing. maintenance and repairs which make it seem thier aim is to bamboozle the customer. Very frustrating and disappointing. More

Excellent service, they had my car ready the same day and fixed my recall. I will be coming here from now on. fixed my recall. I will be coming here from now on. More

They need to get the car wash repaired.Restroom also They need to get the car wash repaired. Restroom also need to be repaired and usable. They need to get the car wash repaired. Restroom also need to be repaired and usable. More

Mick was very informative throughout the visit. Very professional. Would gladly do business with him again. professional. Would gladly do business with him again. More

Awesome experience can’t say it any better very friendly, helpful, positive customer skills on time service helpful, positive customer skills on time service More