Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,660 Reviews of Toyota of Rockwall - Service Center
Sort by
June 23, 2021
Service was very fast ! Mick is an awesome service advisor! advisor! More
by SHELLYDIANESMITH
Verified CustomerEmployees Worked With
June 22, 2021
Service was outstanding and service advisor (Mic) was very personable & knowledgeable plus extremely friendly. He’s our point person for all our Toyota vehicles!!! very personable & knowledgeable plus extremely friendly. He’s our point person for all our Toyota vehicles!!! More
by DOTTY50
Employees Worked With
June 22, 2021
Excellent parts and service department. My service advisor was prompt with service and took care of my needs, informing me of any problems and my options for repairs needed. advisor was prompt with service and took care of my needs, informing me of any problems and my options for repairs needed. More
by lspadachene
Employees Worked With
Kevin Mcguire
June 22, 2021
Excellent service department with a professional staff. They have kept me updated about any future service my vehicle may need. A great experience. They have kept me updated about any future service my vehicle may need. A great experience. More
by RHARROD
Employees Worked With
Justin Hogue
June 17, 2021
I am very impressed how you truly honored your recall and took care of us. This is part of the reason we are so loyal to Toyota! Great brand and service. Stephanie was great, she consistently reached out to took care of us. This is part of the reason we are so loyal to Toyota! Great brand and service. Stephanie was great, she consistently reached out to share with us the status of our service and the next steps. Thank you for all the amazing assistance! More
by brad.stefani
Employees Worked With
Stephanie Sanchez
June 17, 2021
My service (recall) was handled efficiently, expertly and with no problems...ahead of schedule. This is why I always bring both Toyotas: Camry and RAV to Toyota of Rockwall. The Service Manager is by far t with no problems...ahead of schedule. This is why I always bring both Toyotas: Camry and RAV to Toyota of Rockwall. The Service Manager is by far the best. More
by CHARLIEANDSALLY
Employees Worked With
Don Maddran
June 15, 2021
Decent job, seems a little expensive. Issues with the air conditioning in the waiting area and issues with the ability to wash the cars were a concern. conditioning in the waiting area and issues with the ability to wash the cars were a concern. More
by jimyoung_one
Employees Worked With
Stephanie Sanchez
June 11, 2021
As usual, service was efficient and professional. However, I’m disappointed that the service rep decided that I should skip my 5000 mile tire rotation and have the 10000 mile oil change appointment However, I’m disappointed that the service rep decided that I should skip my 5000 mile tire rotation and have the 10000 mile oil change appointment despite only having 4000 miles in my car. I paid for the service package, and I don’t appreciate losing the money we spent on this. The 5000 mile check should be tacked on the end of my package. More
by mmichellehl2
Employees Worked With
Stephanie Sanchez
