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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,717 Reviews

3,717 Reviews of Toyota of Rockwall - Service Center

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July 20, 2021

Top notch service customer experience was amazing. Work on my tundra was done in a timely fashion smooth all the way around highly recommended this place . More

by mattpmcfarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Toyota of Rockwall responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We appreciate this fantastic five-star review. We thank you for your business, Matt.

July 17, 2021

Always very polite and helps us whenever we come in. They always get my car back the same day, and let’s me know if it needs additional work done on it. More

by psparker50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember the gentleman’s name.
Jul 19, 2021 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Toyota of Rockwall!

July 16, 2021

Great service! Service employee was friendly and answered my questions. Maintenance of 70,000 miles was done efficiently. I always get information on up coming service. More

by JKELLY0759
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Jul 16, 2021 -

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

July 16, 2021

The best!Mick is very professional and courteous. The best! Mick is very professional and courteous. Explains everything to me that has to be done very clearly. Very satisfied customer and I will ret More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don, Service Manager
Jul 19, 2021 -

Toyota of Rockwall responded

Thank you, Anne, for taking the time to share your thoughts on working with our team. We're glad to hear Mick delivered such a great experience!

July 16, 2021

Service department fit me in without an appointment, had my vehicle ready ahead of schedule and even changed two tires that had nails in them. Great experience. More

by BRAT_RICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Adams, Chris Mayne
Jul 16, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We're glad our team was able to help, and we look forward to working with you again!

July 15, 2021

I always recommend Toyota if rockwall!! They do a wonderful job with all of my vehicles , the service advisor Mick is very knowledgeable and the prices are very reasonable. More

by JONESDANA34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Toyota of Rockwall responded

Hello, Thanks for sharing your thoughts about your experience with Toyota of Rockwall. Mick and our team appreciate your business and hope to see you again soon!

July 15, 2021

Wonderful service and very fast! They were done much sooner than expected which was very nice since I had just gotten off work from a 14 hour shift! Great job Toyota of Rockwall! More

by rinny0517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Jul 15, 2021 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot us. We're glad Stephanie was able to help, and we hope to see you again!

July 15, 2021

Always nice, friendly and efficient...from the front to the back each department has a smile. They always Take care of all your cars needs. 😀 More

by Judianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think Stacy
Jul 15, 2021 -

Toyota of Rockwall responded

Judianne, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

July 14, 2021

Awesome! Great service. Would recommend to anyone who has a Toyota or non Toyota. They really have your best interest at heart. Keep it up More

by MICHAEL.WARD200932
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Maddran, Justin Hogue
Jul 14, 2021 -

Toyota of Rockwall responded

Michael, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 14, 2021

Dealership was efficient helpful considerate of my time knowledgeable I would recommend the Rockwall dealership to any one who needs service. Service assistant was very friendly prompt knowledgeable and he More

by SFURNAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Jul 14, 2021 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! Kevin and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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