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3,659 Reviews of Toyota of Rockwall - Service Center
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May 12, 2021
When I bought a 2013 Camry they sold it to me like the best for 8K, 2 months after the engine light came on due to rodent damage to the engine harness which they priced $1,500.00 to repair and $2,300.00 t best for 8K, 2 months after the engine light came on due to rodent damage to the engine harness which they priced $1,500.00 to repair and $2,300.00 to replace so they do an inspection that showed over 6K work of repairs needed on the car, including oil pan damage, I tried trading it in and they valued the car at 4K and tried to put me on a 2021 Corolla for over 21K, I have seen better customer service and comprehension from small corner lots than what I experience at Toyota of Rockwall its a shame. by the way a reputable mechanic fixed the damaged to the engine harness for $110.00 More
by adrianfuentes007
Verified CustomerEmployees Worked With
Other Employees :
Scott Smith, Joey Desrosiers, Paul Greene, James Adams
May 10, 2021
Cesar is always very prompt in taking ownership of any issues I have. He makes the wait less uncomfortable and keeps you updated all along the way. issues I have. He makes the wait less uncomfortable and keeps you updated all along the way. More
by dkeith01
Employees Worked With
Cesar Martinez
May 09, 2021
This was a really great place to get to go in order to get my vehicle service for the 100000 mile service And I would recommend others go there too. get my vehicle service for the 100000 mile service And I would recommend others go there too. More
by Steve
Employees Worked With
Justin Hogue
May 08, 2021
Very good is why I keep coming back. Mick keeps you informed, provides a estimated time to completition and provides a price when he knows and an explanation if there are addition costs. informed, provides a estimated time to completition and provides a price when he knows and an explanation if there are addition costs. More
by bectonpope
Employees Worked With
May 07, 2021
We just had our Tundra serviced here. The dealership is a nice place to wait while your car is being serviced. Our service advisor, Stefanie, was very friendly and professional. a nice place to wait while your car is being serviced. Our service advisor, Stefanie, was very friendly and professional. More
by LSHatch13
Employees Worked With
Stephanie Sanchez
May 06, 2021
Bethany is amazing. She kept me updated on what was available. She keenly kept an eye out for what I wanted. I cannot recommend her or Toyota of Rockwall enough. available. She keenly kept an eye out for what I wanted. I cannot recommend her or Toyota of Rockwall enough. More
by blonderose1984
Employees Worked With
Bethany Smith
May 05, 2021
Everyone was very nice and explained what was wrong with the car, They advised what the did and what was fixed and made sure I was confident in what they said the car, They advised what the did and what was fixed and made sure I was confident in what they said More
by carmenramos613
Employees Worked With
Stephanie Sanchez
May 05, 2021
Their alignment reader was a really nice feature of my visit. I came in for a 10,000 mile service and found out that I was out of alignment. It was really nice to have this feature to tell me before I fou visit. I came in for a 10,000 mile service and found out that I was out of alignment. It was really nice to have this feature to tell me before I found out due to worn tires. They told me all my options to fix it so I could make an informed decision. I will definitely keep coming here for my car service even after the Toyota care runs out. More
by stacy
Employees Worked With
Carlos Perez
May 05, 2021
Absolutely the BEST! Glen Coy was fantastic! He was very professional, easy to talk to and assisted us in every way possible. He did a great job explaining about our new car and made things easy! Thank you professional, easy to talk to and assisted us in every way possible. He did a great job explaining about our new car and made things easy! Thank you Glen and also James Brown for the best experience! More
by Patricia.DiGirolomo
May 03, 2021
I like that you give me a printout of what my car needs are. This way I can prepare and come back later to service my vehicle. Excellent and Thank you. are. This way I can prepare and come back later to service my vehicle. Excellent and Thank you. More
by EPZTELA
Employees Worked With
Matt Jones
