Toyota of Rockwall - Service Center

Kevin in the service department was very polite and respectful. I will request him in the future. He communicated with me and the work was completed in a timely manner. respectful. I will request him in the future. He communicated with me and the work was completed in a timely manner. More

Efficiency and politeness - Everyone exudes both assets. Most of the time, I have never had a bad experience. The only one I had is when I turned the last car in and leased this updated one. Excuse me - Most of the time, I have never had a bad experience. The only one I had is when I turned the last car in and leased this updated one. Excuse me - also as salesman long ago More

My experience was wonderful. Drove up for my appointment at 8:30 and was immediately greeted. Mick showed me around the dealership and let me know where I could plug into an outlet using my laptop. From the at 8:30 and was immediately greeted. Mick showed me around the dealership and let me know where I could plug into an outlet using my laptop. From there I waited a few hours which wasn’t a big deal since I had work to do. Mick came to get me around 11ish and told me they washed and vacuumed my car which was totally unexpected. loved the time I spent there. More

I visited Toyota Rockwall awhile back and was very disappointed with the service advisor who care less about my 48k car. After years I visited Toyota of Rockwall and met the best Advisor with excellen disappointed with the service advisor who care less about my 48k car. After years I visited Toyota of Rockwall and met the best Advisor with excellent customer service. Douglas went above and beyond to facilitate my two vehicles. I felt welcomed at Rockwall service center today. However, the ladies at the cashier area need to be professional and be friendly with all customers. More

I was helped right away and told me when the the car will ready and gave me a car wash for free even tho it was a Mercedes 👍 ready and gave me a car wash for free even tho it was a Mercedes 👍 More

Awesome Service Dept. A+ rating from me. Justin, Matt, Don, Carios, Stephanie and Mick. All of them are outstanding employee, I personally like the executive manager your COO. Outstanding above all exce Don, Carios, Stephanie and Mick. All of them are outstanding employee, I personally like the executive manager your COO. Outstanding above all exceptional service and customer services. All service work A+ rating too. More

This was the best service visit I have had with Toyota rockwall. Had this car and another Puris through this dealer. In all the times I have had service, this time I felt like Sam knew what we needed. Ex rockwall. Had this car and another Puris through this dealer. In all the times I have had service, this time I felt like Sam knew what we needed. Explained all that would be done. I will always ask for him. Before I was always treated as if working on my car was a pain. Not this time. More

Kasey excels in delighting customers. We’ve only recently discovered her as a Seevice Manager but we’ll always be looking for her to take care of our car service needs when we come to Toyota of Rock recently discovered her as a Seevice Manager but we’ll always be looking for her to take care of our car service needs when we come to Toyota of Rockwall. More

We have been going only to this dealership for about 10 years now and have always received excellent service. Ownership, Sales, and service are wonderful. years now and have always received excellent service. Ownership, Sales, and service are wonderful. More