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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,656 Reviews

3,656 Reviews of Toyota of Rockwall - Service Center

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February 09, 2021

Justin H. in service is fantastic and if you are looking to have your Toyota serviced, you should ask for him! Justin is always friendly and knowledgeable. More

by Just Carl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Feb 09, 2021 -

Toyota of Rockwall responded

Thank you for your kind words for Justin, your feedback and rating mean a lot to us. We're glad Justin and the team were able to help, and we hope to see you again. Thank you for choosing Toyota of Rockwall!

February 09, 2021

I have always found Toyota of Rockwall to be one of the best dealerships to deal with both for sales and follow up service even if you bought your vehicle some where else. More

by bjj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Moran
Feb 09, 2021 -

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

February 03, 2021

Great service on my first (5000 mile) check-up. Corrected two minor issues on my new 2020 Toyota Tundra truck. The shifter knob was loose volume control was too high for GPS system. More

by Sydavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug, service
Feb 03, 2021 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

January 29, 2021

Excellent customer and auto service!!! I highly recommend this place. They will take care of your car without a doubt! You won’t be disappointed!!! More

by EDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Jan 29, 2021 -

Toyota of Rockwall responded

Thank you, Eddy, for your business and this review. We're happy to hear that our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 26, 2021

Every one was very helpful and professional. Carlos was very polite and made sure my car was washed I appreciate The customer service at Toyota More

by GREENECATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Jan 26, 2021 -

Toyota of Rockwall responded

Thank you for the kind words for Carlos and our service department! We look forward to sharing your compliments with Carlos and our team and don't hesitate to let us know if we can be of further assistance.

January 23, 2021

I’m very happy with the service, the service man was very nice and he provide me a fast, excelente and clean service. I will come back again, also; I will recommended More

by Rdyvlsqz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Jan 23, 2021 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

January 22, 2021

Wheels were damaged during a tire rotation. Management team was very quick to issue a loaner vehicle and correct the problem. Obviously I would have liked a smooth service without the damage but accidents More

by Matlock_G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Jan 23, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback! We are glad to hear that you had an overall positive experience, and we truly appreciate your patience and understanding. Thank you for choosing Toyota of Rockwall, we look forward to helping you with any questions or future vehicle needs!

January 20, 2021

Nice staff and cordial customer service. Professional guidance and customer is valuable policy. Clean environment and healthy relationship. Highly recommndable.smiley faces. Appreciable accountability an More

by Jojyalex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Maddran, Justin Hogue, Carlos Perez
Jan 20, 2021 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin, Don, and Carlos met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

January 13, 2021

I was impressed with the promoted and courteous service,during my time on the drive,the voice mail I received given me an update on my repairs, and special attention details. More

by Chevymech1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Jan 13, 2021 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive service experience! Cody and our Toyota of Rockwell team sincerely value your business and look forward to your next visit.

January 11, 2021

Super Great customer service. Sam is great to deal with when taking my vehicles in for repairs. Thanks for all you do and your help. 👍🏽 More

by raycarr25
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 11, 2021 -

Toyota of Rockwall responded

Ray, Thank you so much for your kind words regarding your recent service visit and working with Sam. We appreciate you taking the time to leave us this wonderful feedback!

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