3,716 Reviews of Toyota of Rockwall - Service Center
I am very happy with the car I purchased and the continuing service they provide for me. I highly recommend this dealership, if you need a vehicle or service please visit them. continuing service they provide for me. I highly recommend this dealership, if you need a vehicle or service please visit them. More
Very pleasant Service Maintenance experience. Easy check in, shuttled me home (within 15 miles), easy check-out. Mick made the experience easy. We'll definitely be back. in, shuttled me home (within 15 miles), easy check-out. Mick made the experience easy. We'll definitely be back. More
It was my intent to have my vehicle in by Thursday so I could have it for the weekend. The wife’s car was at the local Ford dealership and they took much longer than they promised. You guys made it happen could have it for the weekend. The wife’s car was at the local Ford dealership and they took much longer than they promised. You guys made it happen for me. More
Always professional and efficiently fast and it’s clean which is really great during pandemic I do see they’re actively cleaning it I love toyota which is really great during pandemic I do see they’re actively cleaning it I love toyota More
Justin Hogue provided excellent service today. He ensured my appointment started on time, repeated my requests to make sure he understood my needs, explained the service recommendations and asked if I had qu my appointment started on time, repeated my requests to make sure he understood my needs, explained the service recommendations and asked if I had questions, and made sure the service was completed in a timely manner. I'm impressed. More
My service advisor, Mick Schott, is outstanding, very professional, courteous, and thorough in his explanation of the service the dealership performed , including the airbag recall installation. professional, courteous, and thorough in his explanation of the service the dealership performed , including the airbag recall installation. More
Staff is excellent and customer service is great. I have always been treated like I’m their favorite customer. They always keep me informed on status of work being done. I am a customer for life. always been treated like I’m their favorite customer. They always keep me informed on status of work being done. I am a customer for life. More
Arrived early without an appointment, Service advisor came to me quickly & took my information & I had a question on how to operate one of the controls & he helped me without hesitation. I waited in the came to me quickly & took my information & I had a question on how to operate one of the controls & he helped me without hesitation. I waited in the customer area & my car was ready in a timely area & washed & ready to go. He also gave me the price of the service. Great customer service! More
Bought the vehicle from Toyota of Rockwall five years ago and have had it serviced by them ever since. Consistently quality service and professional people. A pleasure doing business there. and have had it serviced by them ever since. Consistently quality service and professional people. A pleasure doing business there. More