Toyota of Rockwall - Service Center

I want to thank Joann for directing me to Toyota. I was afraid it was going to cost me an arm and a leg. Joann got me in contact with Justin, he was so understanding about my situation and heard me out. Th afraid it was going to cost me an arm and a leg. Joann got me in contact with Justin, he was so understanding about my situation and heard me out. Thanks to all of you who worked on my truck. It runs good!! And I still have my arm and my leg! More

Everyone there is friendly and Carlos explained what Has to be done with my car he also explained how long it might take before they can get it done and he is reserving a rental car if needed which I very m to be done with my car he also explained how long it might take before they can get it done and he is reserving a rental car if needed which I very much appreciate. More

Overall, I’m pleased with Toyota of Rockwall. However, I have one complaint. When I received my car after service, I had to restore my seat comfort settings. I also had to reset both outside mirrors as well have one complaint. When I received my car after service, I had to restore my seat comfort settings. I also had to reset both outside mirrors as well as the inside mirror. Since the service folks only have to drive it from one service station to the next, I’m at a loss as to why they have to make any sort of adjustments to my settings. More

Friendly people and good customer service. Car washed. Shuttle service to my home. Clean waiting room with coffee and snacks. Recall performed in time estimate Shuttle service to my home. Clean waiting room with coffee and snacks. Recall performed in time estimate More

The service provided was performed very well and the assistant service manager was very helpful in providing details of the problems and what was needed to fix the car. I will return to Toyota of Rockwe assistant service manager was very helpful in providing details of the problems and what was needed to fix the car. I will return to Toyota of Rockwell for any future maintenance. More

Brought my car in for a check engine light and they diagnose the problem and gave me a quote in no time. Awesome service department! diagnose the problem and gave me a quote in no time. Awesome service department! More

The service advisor Justin was very helpful and knowledgeable and he went above and beyond to resolve my issues and I appreciate that so much knowledgeable and he went above and beyond to resolve my issues and I appreciate that so much More

Prompt always courteous. Do as promised. I bought my 2015 Avalon from them and would most likely buy from them again. Good people to do business with Avalon from them and would most likely buy from them again. Good people to do business with More

It was not Matt's fault. My car interior came back dirty and it wasn't washed and vacuum. May it has to do with Covid. and it wasn't washed and vacuum. May it has to do with Covid. More

I was very pleased with service. Have only had my Toyota since Feb and maintenance was current. You came highly recommended by a coworker. I was there for recall but will definitely be back for needed wor since Feb and maintenance was current. You came highly recommended by a coworker. I was there for recall but will definitely be back for needed work. I am senior citizen and this is my first Toyota but have been satisfied. More