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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,717 Reviews

3,717 Reviews of Toyota of Rockwall - Service Center

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August 25, 2020

I have been using Toyota Rockwall since it opened. They have given me excellent services on both new cars and routine maintenance. I will be using them for all of my future needs. More

by mamawright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
Sep 01, 2020 -

Toyota of Rockwall responded

Thanks so much for sharing your feedback, we would love to continue earning your business!

August 23, 2020

Matt Jones was extremely helpful and very professional. He made me feel welcome and important. He explained everything in detail and I had no worries . Thank you Matt! More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Jones
August 22, 2020

Casey was great. She was outstanding. She explained the recommend services in great detail. Extremely knowledgeable. Friendly and not aggressive. Easy to talk to. Fun experience. I will be back. More

by drodgers195912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Boysaw
August 21, 2020

The service department at Rockwall Toyota is excellent and my service advisor, Mick, is always so helpful. He is very thorough in explaining everything that needs to be done to my car. More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2020

Always a pleasure to work with Toyota Rockwall. Great service wonderful people . Very respectful during this pandemic. Dealership environment felt clean and safe. Will be back More

by Kathy Howe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt and Don, Don Maddran, Dan Landrum, Justin Hogue, Stephanie Sanchez, Carlos Perez, Matt Jones
Sep 01, 2020 -

Toyota of Rockwall responded

Thank you for sharing, Kathy! We appreciate you.

August 16, 2020

The work was done as promised. I requested additional work to be done which was done in a very timely manner.?Matt provided excellent service! More

by vjjackson44
Recommend Dealer
Yes
Employees Worked With
Matt Jones
August 13, 2020

I had a great experience in the service department at Toyota of Rockwall. I would highly recommend anyone with a Toyota to go there for any service need. More

by Skheidel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Maddran, Justin Hogue
August 10, 2020

Always great and awesome. Everyone is great at service, especially Carlos, Matt, Justin, and Kasey. The managers are sometimes kind a rude, but service advisors (their juniors) work great to take over thei More

by NS
Recommend Dealer
Yes
Employees Worked With
Kasey, Don Maddran, Justin Hogue, Carlos Perez, Matt Jones
August 07, 2020

Today was my second Visit here.1st to test a RAV4, 2nd Today was my second Visit here. 1st to test a RAV4, 2nd for service. Very nice helpful people here! I used to use Toyota of Plano, equally good but More

by Ahartwig835
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar in service
August 07, 2020

Excellent service and price. They are timely and do not try and oversell services you do not need. I bring both my cars there for maintenance. More

by Dbr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Sep 01, 2020 -

Toyota of Rockwall responded

We appreciate you taking the time to share, thank you!

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