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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,717 Reviews

3,717 Reviews of Toyota of Rockwall - Service Center

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August 04, 2020

Brought my truck in for check engine light and AC blowing warm got truck back AC still blows alarm check engine light came on two days later More

by Cpmetheny7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody
August 01, 2020

The service work is good work done by timely manner service adviser Mick is look like experienced and professional but cashier is non professional and don’t know nothing More

by SALIMHUSSAIN1991
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Toyota of Rockwall responded

Thank you for the feedback and we would like to hear more regarding the cashier experience. If you could reach out to Sam or Courtney at 469-402-1300.

July 27, 2020

Efficient, Friendly, & Prompt Service by the Service Dept Team!! Appreciate Matt, Service Advisor & Don Maddran Service Director. Dealership is clean & organized!! Love having my car washed by service de More

by ALLISONWILSON51
Recommend Dealer
Yes
Employees Worked With
Don Maddran, Matt Jones
July 27, 2020

Considerable improvement in last 2 years.Immaculate Considerable improvement in last 2 years. Immaculate restrooms, very fast service and customer Friendly waiting area. Service tech, Cody, very sharp More

by Fixit
Recommend Dealer
Yes
Employees Worked With
Cody
July 25, 2020

Service department is excellent. Stephanie treated me very well. I went there for 25k service and had a recall on my Avalon. Rental department was excellent as well. Excellent dealership! More

by Gspr4213wi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
July 23, 2020

My 2019 Highlander was serviced here due to a fuel pump recall. From my initial notification by Amanda, my call back to Kristin to my vigilant Service Advisor MATT JONES all went exceedingly well. When I More

by lakeshorepark
Recommend Dealer
Yes
Employees Worked With
Matt Jones
July 22, 2020

My wife’s car had a recall on her Toyota Highlander 2019. We had dealt with Toyota of Rockwall before and had no problems with bringing our car there. We set up a quick appointment to bring the car in. In no More

by Samuel Cabrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Jones
July 21, 2020

Appreciation I love the service I got when I had my car serviced. Professional and very accommodating. I was given a clear picture of what services I need for my More

by rica.mrsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
July 17, 2020

I love the service I receive at Toyota of Rockwall. Mick Schott is the best Service Adviser. He always explains everything about my service and is proactive about possible repairs or upcoming maintenance. More

by GORDONSNURSE
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

Bought a new RAV4 and was very pleased with everyone at Rockwall Toyota. Michael Campbell and James Adams made the buying experience very easy. Just had the first service at 5,000 miles and it went very More

by jflorance54
Recommend Dealer
Yes
Employees Worked With
Corey Thomas, Michael Campbell, Bethany Smith, James Adams
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