Toyota of Rockwall - Service Center

We have always been pleased with the friendly service at Toyota of Rockwall. Today was no different. , so I guess the best word would be consistency. We always know we will be well taken care of at this dea Toyota of Rockwall. Today was no different. , so I guess the best word would be consistency. We always know we will be well taken care of at this dealership. More

The service center has provided YEARS of fantastic service! Ever since this service center opened up, we have taken all of our vehicles to be serviced here. The company takes care of their customers and this d Ever since this service center opened up, we have taken all of our vehicles to be serviced here. The company takes care of their customers and this dealership provides the support that we need. We have never been disappointed when we take ANY vehicle here. We have owned Toyota's, a Lexus and a Mercedes and we were always taken care of very well. The first service specialist we dealt with is now a service manager. We LOVE the people we get to work with here! You can't go wrong with their service and their people. More

Stefanie Sanchez is a wonderful service rep at Toyota of Rockwall. She rocks!! Kept me informed every step of the way. Definitely will be back. Rockwall. She rocks!! Kept me informed every step of the way. Definitely will be back. More

Very helpful to my daughter and me during the Covid situation. Mick was very reassuring and made my daughter feel safe and reassured my my phone. situation. Mick was very reassuring and made my daughter feel safe and reassured my my phone. More

The parts and service department goes above and beyond to make sure customers have a very exceptional service experience, would recommend to all family and friends to visit Toyota of Rockwall make sure customers have a very exceptional service experience, would recommend to all family and friends to visit Toyota of Rockwall More

Gen maintenance Always been professional and good to deal with. It has been our dealership since it opened. Didn't get that feeling from previous Toyota dealerships Always been professional and good to deal with. It has been our dealership since it opened. Didn't get that feeling from previous Toyota dealerships. More

I want to thank Joann for directing me to Toyota. I was afraid it was going to cost me an arm and a leg. Joann got me in contact with Justin, he was so understanding about my situation and heard me out. Th afraid it was going to cost me an arm and a leg. Joann got me in contact with Justin, he was so understanding about my situation and heard me out. Thanks to all of you who worked on my truck. It runs good!! And I still have my arm and my leg! More

Everyone there is friendly and Carlos explained what Has to be done with my car he also explained how long it might take before they can get it done and he is reserving a rental car if needed which I very m to be done with my car he also explained how long it might take before they can get it done and he is reserving a rental car if needed which I very much appreciate. More

Overall, I’m pleased with Toyota of Rockwall. However, I have one complaint. When I received my car after service, I had to restore my seat comfort settings. I also had to reset both outside mirrors as well have one complaint. When I received my car after service, I had to restore my seat comfort settings. I also had to reset both outside mirrors as well as the inside mirror. Since the service folks only have to drive it from one service station to the next, I’m at a loss as to why they have to make any sort of adjustments to my settings. More

Friendly people and good customer service. Car washed. Shuttle service to my home. Clean waiting room with coffee and snacks. Recall performed in time estimate Shuttle service to my home. Clean waiting room with coffee and snacks. Recall performed in time estimate More