3,659 Reviews of Toyota of Rockwall - Service Center
Coffe machine was broken , only get a 1/4 of a CUP at a time . Warranty on tires we purchase from there is missleading compare to other vendors . Recommend buyng from others like firestone or discount ti time . Warranty on tires we purchase from there is missleading compare to other vendors . Recommend buyng from others like firestone or discount tire we they stand behind there warranty and donot need to wait on a third party warranty company to review tire road hazard damaged. Highly discouraged , More
Maintenance Came in for 15K and wash. Did not wait on drive long at all. Enjoyed the waiting room and the great coffee machine. Nice TV in waiting room also. Came in for 15K and wash. Did not wait on drive long at all. Enjoyed the waiting room and the great coffee machine. Nice TV in waiting room also. More
Toyota of Rockwall put their most experienced mechanics on the job (rodent damage repair) and we really appreciate that. They also assigned Stephanie as our service advisor. She was superb. Kept us informe on the job (rodent damage repair) and we really appreciate that. They also assigned Stephanie as our service advisor. She was superb. Kept us informed and updated every step of the way. Also, Justin was superb standing in for her when she couldn't be there. He was great in advising us through the final stage of the repair. Please pass on our thanks and "job well done" to all involved. Thanks very much! More
Above and Beyond Mick and Courtney were the utmost professionals and took excellent care of me. During this time of uncertainty, it is awesome to experience people wh Mick and Courtney were the utmost professionals and took excellent care of me. During this time of uncertainty, it is awesome to experience people who are willing to go out of their way to over deliver while easing your mind. This team has a new customer for life! Thanks so much! More
No Hassles I went for a service that was recommended a few months back when I went in for an oil change. I ended up paying over $500 for what they said that I re I went for a service that was recommended a few months back when I went in for an oil change. I ended up paying over $500 for what they said that I really needed. I had to put off this current service as I had not budgeted for additional repairs. I was worried that I would be told that I needed even more service on this trip. I was surprised that they said that I didn't need any other service at this time and only had to pay for the recommended service. I appreciated that. I was pleased with the personnel and the timeframe. More
tire rotation Worked with Justin and he explained everything to me. He is a pleasure to work with and im sure i will work with him again. Worked with Justin and he explained everything to me. He is a pleasure to work with and im sure i will work with him again. More
As always, Mick and the team were quick, and perfect. I am happy to drive out to Rockwall and have my SUV serviced here, because I drive away with no worries. am happy to drive out to Rockwall and have my SUV serviced here, because I drive away with no worries. More
Always reliable with customer friendly staff. No issues! Kyle is always helpful and full of knowledge. We have two company mini vans, Toyota of Rockwall keeps them running. Kyle is always helpful and full of knowledge. We have two company mini vans, Toyota of Rockwall keeps them running. More
Awesome Service Department Jacob is awesome and my car was in and out as promised. I have no hesitation about using Rockwall Toyota. Everything from beginning to end was GREAT! Jacob is awesome and my car was in and out as promised. I have no hesitation about using Rockwall Toyota. Everything from beginning to end was GREAT! More
In and out in hour and forty five minutes. Everything worked out wonderfully. See you in 5000 more miles to do another service Thank you worked out wonderfully. See you in 5000 more miles to do another service Thank you More