Toyota of Rockwall - Service Center

Toyota of Rockwall is wonderful! We have bought two vehicles there and will purchase our next vehicle there, as well. The service in their service department is top notch! Justin is awesome! vehicles there and will purchase our next vehicle there, as well. The service in their service department is top notch! Justin is awesome! More

Very good service , Very kind and professional attention of Carlos who helped me and gave very good service. The very reasonable price and the appropriate waiting time Very kind and professional attention of Carlos who helped me and gave very good service. The very reasonable price and the appropriate waiting time I always bring my vehicles to Toyota Of Rockwall 100% recommended. More

Very proffessional I had my tundra come in for its 5k service, and mund you it was right after christmas, and the dealer was kind of full. They promptly attended me and I had my tundra come in for its 5k service, and mund you it was right after christmas, and the dealer was kind of full. They promptly attended me and within an hour and a half, they had my truck ready. I was explained to in detail everything they checked; very detailed and made me feel confident to buy my truck through this dealership. They found a really small chip in my windshield, which i would have never seen, and they were able to help me fix it. You can tell they take pride in their work. More

Good service Service was timely and the staff were helpful. Assisted me in getting the most out of my maintenance plan. Also provided update on what will be includ Service was timely and the staff were helpful. Assisted me in getting the most out of my maintenance plan. Also provided update on what will be included at next 5K mile service visit. More

unexpected Service I thought I needed an oil change. went to Rockwall Toyotq which is closer to my home than my Cowboy Toyota dealer. Even had my $36.99 coupon and was I thought I needed an oil change. went to Rockwall Toyotq which is closer to my home than my Cowboy Toyota dealer. Even had my $36.99 coupon and was thinking to use it. My service rep was Rhonda. She explained that I didn't need an oil change, however I did need a fuel injection service and 2 new brakes. she was extremely knowlegible.and professional. I guess she really knows how to sell bad news with sincerity.. I like going closer to my home for car maintenance service. However, Cowboy Toyota has much, much better coupons on-line and I also receive coupons in the mail. I may go back to Cowboy Toyota for maintenance. I GIVE RHONDA AN "A". More

I took my car in for a routine oil change and tire rotation. When I left, I noticed the front end shakes when driving over 60mph and when breaking. It wasn’t doing this before I get in. I took it back rotation. When I left, I noticed the front end shakes when driving over 60mph and when breaking. It wasn’t doing this before I get in. I took it back in and talked the service manager, and he yelled at me and told me it was my fault. If I have an accident because of this, and God forbid my kids are in the car, there will be xxxx to pay! More

Excellent Service No stress experience with great customer service. Justin was very polite and gave great advise on best time to bring my car, in order to reduce waitin No stress experience with great customer service. Justin was very polite and gave great advise on best time to bring my car, in order to reduce waiting time. Will surely come back. More

10K checkup I was in and out in 45 minutes great service and friendly. Car was cleaned and in tip top shape when I left with it. I was in and out in 45 minutes great service and friendly. Car was cleaned and in tip top shape when I left with it. More

Rockwall Toyota sets the bar for service! Always a pleasant experience taking my Highlander into Rockwall Toyota. All the service techs are friendly, accommodating, and care about your satisf Always a pleasant experience taking my Highlander into Rockwall Toyota. All the service techs are friendly, accommodating, and care about your satisfaction. Carlos kept in touch with me during the entire service appointment. More

Service The ladies on the phone are as nice as can be but the service department is awful..😡 Extremely poor and unconcerned! Warranty I bought sucks!😡😡😡 The ladies on the phone are as nice as can be but the service department is awful..😡 Extremely poor and unconcerned! Warranty I bought sucks!😡😡😡 More