Toyota of Rockwall - Service Center

Service Advisor is awesome My service advisor - Justin Hogue - is the only reason I see come to this dealership. He has always been honest and easy to work with. My service advisor - Justin Hogue - is the only reason I see come to this dealership. He has always been honest and easy to work with. More

Great Service on a Friday Afternoon Great service and was called in at the last minute and was rushed in with a smile. Will be back as soon as it is needed again. Great service and was called in at the last minute and was rushed in with a smile. Will be back as soon as it is needed again. More

Very pleased with the quick, efficient, and friendly service Justin exhibits professionalism and 'the customer is first' attitude. Another added perk is the delicious chocolate chip cookies at the front desk Justin exhibits professionalism and 'the customer is first' attitude. Another added perk is the delicious chocolate chip cookies at the front desk. It was nice to munch on them while waiting for my car. More

Excellent service Service is always thorough - great communication - always professional - excellent waiting area. I particularly like the positive interaction with ev Service is always thorough - great communication - always professional - excellent waiting area. I particularly like the positive interaction with everyone in the service area. They seem to take real pride in what they do! More

Chadwick Lehew was very nice and made our service experience very pleasant. Our wait was less than we thought it would be. All in all a good experience. experience very pleasant. Our wait was less than we thought it would be. All in all a good experience. More

Courteous and professional Took care of our Mercedes saving us a trip to Dallas. Reason for 4/5 score..... Despite paying for tire balance /rotation and wheel alignment did n Took care of our Mercedes saving us a trip to Dallas. Reason for 4/5 score..... Despite paying for tire balance /rotation and wheel alignment did not air the tires right. Rear tires were 10 points below. More

Great visit! Great Adviser! My service adviser Rhonda was amazing. She was not only professional but personable! She helped me understand what was needed and followed up daily My service adviser Rhonda was amazing. She was not only professional but personable! She helped me understand what was needed and followed up daily to keep me informed. I would highly recommend you use her for your service needs! More

Quick service We called for an appointment for the next day which was scheduled for 2pm. Dropped off the car that evening after work. They got my car in for its ser We called for an appointment for the next day which was scheduled for 2pm. Dropped off the car that evening after work. They got my car in for its service before my appointment time and it was done as ordered. Got a call that it was ready before the time of the scheduled appointment. Great service! More

Will rip you off Will never do business again with Toyota of Rockwall most disrespectful rude to customer anybody that wants to do business with Rockwall Toyota I reco Will never do business again with Toyota of Rockwall most disrespectful rude to customer anybody that wants to do business with Rockwall Toyota I recommend not to do it please go somewhere else read all the negative reviews I'm not the only one that had a bad experience with them More