Toyota of Rockwall - Service Center

CUSTOMER SERVICE Everyone I came into contact with had GREAT CUSTOMER SERVICE. From the matience department to service and fiancé have nothing bad to say Pedro did aw Everyone I came into contact with had GREAT CUSTOMER SERVICE. From the matience department to service and fiancé have nothing bad to say Pedro did awesome In explains to me the difference and what I have and will have very honest man and the fiancé guy John will have you rolling when he talk to you funny guy. More

Awesome as always! Awesome people and service! Always able to answer my questions. I have never felt brushed off or pushed to do anything. Honest and respectful. Clean a Awesome people and service! Always able to answer my questions. I have never felt brushed off or pushed to do anything. Honest and respectful. Clean and comfortable dealership. More

Mick, the service representative, is very conscientious about his job so I trust him with my family car. Furthermore, he always explains what is needed so I feel comfortable with the expenses. Lastly, he h about his job so I trust him with my family car. Furthermore, he always explains what is needed so I feel comfortable with the expenses. Lastly, he has a great memory and a sense of humor. He is a keeper for Toyota!!! More

Car service I had a good experience when I went in to change oil in my car, I was inform that my tires need replacement and the Rhonda was so nice. Even though I I had a good experience when I went in to change oil in my car, I was inform that my tires need replacement and the Rhonda was so nice. Even though I ended up spending more than I wanted to but it was a good experience overall. More

Great Service was great. Fair and honest for the reason I brought my car in. Just had an oil change but Mick was very informative when it came to the sugge Service was great. Fair and honest for the reason I brought my car in. Just had an oil change but Mick was very informative when it came to the suggestions to prevent any possible problems down the road. More

Everything I needed was done and at the right time Attendant was nice and friendly and what I wanted was done with satisfaction . Was notified of the problem of my car and was good explanation . Good Attendant was nice and friendly and what I wanted was done with satisfaction . Was notified of the problem of my car and was good explanation . Good timing and staff were welcoming from the front desk to the department of services More

Great service and time saving Great and quick service. First I arrived to Toyota of Rockwall dealership the service advisor came up and asked me some questions about the visit also Great and quick service. First I arrived to Toyota of Rockwall dealership the service advisor came up and asked me some questions about the visit also found out that the vehicle out of alignments then checked my car information and gave me the option to wait or to leave the vehicle overnight plus offering a Rental car until my vehicle is fixed . He made aware that he will keep me updated and will let me know when to pick up the car. What a great service!! I do appreciate the service advisor and the service staff members whom worked very efficiently to make this visit great. More

Upon arrival at the service drive I was approached by Carlos Perez in which he introduced himself. I was asked what type of service was I getting & did I have a appointment. I told him I didn’t have a ap Carlos Perez in which he introduced himself. I was asked what type of service was I getting & did I have a appointment. I told him I didn’t have a appointment but he was honest on the wait process. During my wait he was giving me a progress report on my vehicle in which I was grateful for. So thanks to Carlos Perez for being professional in taking care of my vehicle. More

Nice! Nice facility. It’s always a pleasure to go there whenever I need something. They’re always courteous and polite to me when I go. Toyota of Rockwall a Nice facility. It’s always a pleasure to go there whenever I need something. They’re always courteous and polite to me when I go. Toyota of Rockwall always takes care of me. More

Excellent service, and timely. Kept me informed. Friendly, prompt service. Resolved issue of of not listing that I did have service warranty. Found that I did have service warranty and promptly did Friendly, prompt service. Resolved issue of of not listing that I did have service warranty. Found that I did have service warranty and promptly did service. When I called to schedule service was able to do it same day. Matt came and spoke to me ,kept me informed. More