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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,819 Reviews

3,819 Reviews of Toyota of Rockwall - Service Center

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January 14, 2020

Justin was great. He was very attentive..even offered to get me a refill on my coffee. Explained everything that was being done up vehicle. He also explained to me how the “Extra Care Toyota” program that w More

by MABERRY302
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Jan 18, 2020 -

Toyota of Rockwall responded

Justin is a real pro, we are glad you had a chance to work with him and thank you for servicing with us! -Sam-

January 14, 2020

I was greeted quickly and take to the service representative I would be working with. Work was completed and done in the amount of time I was told. More

by BILLY.KULWICKI
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2020

The facility is always clean. Everyone is eager to help & friendly. The service department handles the maintenance of our vehicle in a promptly manner & the listen to any questions or concerns we have to get More

by RTANGUMA6161
Recommend Dealer
Yes
Employees Worked With
Cody or Cory Service Department , Corey Thomas
January 11, 2020

I recommend this dealership. My service advisor Mick is outstanding, always gives me the best advice. I visit this service advisor and dealership often and am always satisfied. More

by rvbdallas
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2020

Up selling I am tired of coming in to have service done and people trying to up sell me on things. I know it is business but I just want done what is asked. More

by DAWNCUMMONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Hogue
January 04, 2020

The service was great and it was done right the first time. I went into Rockwall dealership to get my oil changed and a new rear wiper blades. I use the Toyota wiper blades because they do a better job. I had a More

by GLAIDACKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
December 30, 2019

45,000 mile maintenance Brought my van in to get it's 45,000 mile maintenance. As always my service rep Mick Schott greeted me with a smile. He explained every detail to me More

by GORDONSNURSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2019

EXCELLENT SERVICE EXCELLENT SERVICE. Professional, courteous and quick. Thought my wait would be long since the day after Christmas. I was in and out in no time. More

by C FOBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2019

Toyota of Rockwall is wonderful! We have bought two vehicles there and will purchase our next vehicle there, as well. The service in their service department is top notch! Justin is awesome! More

by Nathan and Candace Holt
Recommend Dealer
Yes
Employees Worked With
Glenn Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hogue
December 28, 2019

Very good service , Very kind and professional attention of Carlos who helped me and gave very good service. The very reasonable price and the appropriate waiting time More

by Pedro R. Cachay Zaferson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
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