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3,660 Reviews of Toyota of Rockwall - Service Center
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May 08, 2019
Courteous and Professional My 2016 Rav4 of 8200 miles was presented for State Inspection and an oil change. I was advised of the "norms" of service but declined the offers due My 2016 Rav4 of 8200 miles was presented for State Inspection and an oil change. I was advised of the "norms" of service but declined the offers due to the vehicle's present low mileage. No hassles, just professional guidance and intent to please the customer. More
by PAMFISHEL
Verified CustomerEmployees Worked With
Bradley Stephens
May 08, 2019
Friendly staff and pleasant surroundings My advisor kept me informed and offered options without sales pressure. The waiting area was comfortable with free coffee. Loved having the care washe My advisor kept me informed and offered options without sales pressure. The waiting area was comfortable with free coffee. Loved having the care washed. My only negative: I needed a replacement key fob and was given a ridiculously high price (near $400). More
by MLPSYCH
Employees Worked With
Lawrence McAdams
May 07, 2019
Oil Change and New Driver side mirror. Oil change done in 30 minutes. Reasonable price. My mirror is working as new. Waiting area is clean and the coffee machine is convenient- loved th Oil change done in 30 minutes. Reasonable price. My mirror is working as new. Waiting area is clean and the coffee machine is convenient- loved the green tea :). Thank you. More
by PAULARCETX
May 07, 2019
Excellent Service I always receive excellent customer service at Toyota of Rockwall. Great people, fast and thorough service and they always give me a complementary car I always receive excellent customer service at Toyota of Rockwall. Great people, fast and thorough service and they always give me a complementary car wash. More
by ANDREA.FRY26
Employees Worked With
Bradley Stephens
May 07, 2019
Great Service Great service experience. I came in on a very busy day yet everything went exceptionally well. Carlos was great and his pleasant, helpful attitude jus Great service experience. I came in on a very busy day yet everything went exceptionally well. Carlos was great and his pleasant, helpful attitude just made for an even better experience. More
by G8RICK
Employees Worked With
Carlos Santos Perez
May 06, 2019
Excellent experience with Brett Wiggins. As soon as I pulled my car less than 5 minutes Mr. Wiggins came by my car with a smile and helped me. He is very friendly and talented person. He is As soon as I pulled my car less than 5 minutes Mr. Wiggins came by my car with a smile and helped me. He is very friendly and talented person. He is very concerned about his clients. More
by JEV1042
Employees Worked With
Brett Wiggins
May 06, 2019
Amazing Service As always service was on point! Y'all always make sure to take care of our needs, and make sure the process is super easy! As always service was on point! Y'all always make sure to take care of our needs, and make sure the process is super easy! More
by chadwickcarmen
Employees Worked With
Patricia Houston
May 05, 2019
Professional Service Service Manager Bradley was very attentive. He offered a shuttle van and when they finish the service I was surprised they had done a car wash. Highly Service Manager Bradley was very attentive. He offered a shuttle van and when they finish the service I was surprised they had done a car wash. Highly recommend this place! Definitely going back! More
by CIMEJIA2013
Employees Worked With
Bradley Stephens
May 05, 2019
Great customer service Start to finish, Toyota Rockwall staff is professional. The customer service is superb. I appreciate their attention to detail and meeting my needs fo Start to finish, Toyota Rockwall staff is professional. The customer service is superb. I appreciate their attention to detail and meeting my needs for service. More
by denise
Employees Worked With
Kassie Nix
May 05, 2019
Quick and very helpful and friendly. I had a very pleasant experience in the service department.They helped me quickly and gave me a waiting time that was reasonable for not having an app I had a very pleasant experience in the service department.They helped me quickly and gave me a waiting time that was reasonable for not having an appointment More
by MARILYNNEWTON15
Employees Worked With
Brett Wiggins
