Toyota of Rockwall - Service Center

Oil chance wait time The vis8was great except for the wait time. I went in for an oil change and wait two hours and a half seems excessive. Other wise great service. The vis8was great except for the wait time. I went in for an oil change and wait two hours and a half seems excessive. Other wise great service. More

5000 mile chk up Waited about an hour for the service chk and wash. Justin Hogue was prompt and courteous. explained the process very well. They have a good free coffe Waited about an hour for the service chk and wash. Justin Hogue was prompt and courteous. explained the process very well. They have a good free coffee machine. Chatted with one of the salesmen to help pass the time. They will also wash and vac your car for free any time. More

Easy great sevice Never any issues with service. Not a long wait. Greeted by multiple employees. Courteous valets. Made service explanation easy. Would recommend this s Never any issues with service. Not a long wait. Greeted by multiple employees. Courteous valets. Made service explanation easy. Would recommend this site for buying and service. More

10,000 Maintenance The service guys are very nice and keep you updated on the status of your service. I was 30 minutes early for my appointment but they still took my ve The service guys are very nice and keep you updated on the status of your service. I was 30 minutes early for my appointment but they still took my vehicle and began the maintenance. More

No issues - good service - Excellent advice on what was needed for this service. Good quality on the service that was performed today. Very friendly staff. - Excellent advice on what was needed for this service. Good quality on the service that was performed today. Very friendly staff. More

Awesome service The reason I come here is that T of RW always exceeds my expectations. Justin saved me money, and I only ended up paying a third on a repair that I The reason I come here is that T of RW always exceeds my expectations. Justin saved me money, and I only ended up paying a third on a repair that I thought would cost over $300.00. Honesty from mechanics speaks highly of Toyota of Rockwall's integrity, and that is something money cannot buy. Thank you Justin, and thank you Toyota of Rockwall. I will be coming back. More

Great until I was lied to I specifically asked him to fix the nail in the driver side back tire! Not once but twice did I ask about it. When I called to check on the truck he s I specifically asked him to fix the nail in the driver side back tire! Not once but twice did I ask about it. When I called to check on the truck he said he will check on it. He then called back and said they rotated the tires and didn’t find a nail! Well that’s a lie. Guess what, the nail is still there and now I’m going to have to take more time out to get the tire fixed someplace else. I won’t be servicing my truck on rockwall Toyota again. It was a waste of my time and I don’t like be lied to. More

Excellent Service! Brett was fast and very helpful! He made it a pleasant experience. I feel confident this dealership will take care of any issues that arise. Brett was fast and very helpful! He made it a pleasant experience. I feel confident this dealership will take care of any issues that arise. More

10,000 Service Check The employees were super friendly, willing to answer my questions and proactive about my check in and check out process. Thank you for being customer The employees were super friendly, willing to answer my questions and proactive about my check in and check out process. Thank you for being customer oriented. More

Taking care of buisness Larry was pleasant over the phone and ready to get my wife’s Rav 4 in the shop as soon as I arrived. Dropped off late on Friday and had an diagnosis b Larry was pleasant over the phone and ready to get my wife’s Rav 4 in the shop as soon as I arrived. Dropped off late on Friday and had an diagnosis by Saturday morning. I got there Saturday afternoon to pick her car up, the service was done as well as 2 recalls being taken care of, it was washed and ready to roll! Thanks a Larry. More