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3,656 Reviews of Toyota of Rockwall - Service Center
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April 25, 2019
25,000 me let mantinence As usual Mick was ready for my van when I got there! Friendly and thorough. Had a few noises and they worked them out as well as washing my van! As usual Mick was ready for my van when I got there! Friendly and thorough. Had a few noises and they worked them out as well as washing my van! More
by GORDONSNURSE
Verified Customer
April 25, 2019
Tire rotation and car wash Mick was great, kept me updated the entire time. He was honest that there was a 30 minute wait for a car wash. I told him I didn’t mind waiting. Every Mick was great, kept me updated the entire time. He was honest that there was a 30 minute wait for a car wash. I told him I didn’t mind waiting. Everything was great until I got to my car and it still had stuff stuck to the grill and windshield. I would have rather just paid to have it washed somewhere else instead of wasting my time. Complimentary doesn’t mean do a bad job and it doesn’t matter because it’s free. More
by MICHELLETRAMELL
Employees Worked With
April 24, 2019
Oil Change Very personable and truthful about the time commitment required for my servicing. Also informative about the state of my car and the future services n Very personable and truthful about the time commitment required for my servicing. Also informative about the state of my car and the future services needed. More
by DWINKLER2K2
Employees Worked With
Stephanie Sanchez
April 24, 2019
Scheduled Service Great service and complete on time. I have to drive over an hour to get my service because I moved. It is imperative that my car is complete so I ca Great service and complete on time. I have to drive over an hour to get my service because I moved. It is imperative that my car is complete so I can get back in time for school pick up. They delivered. More
by PARENTINGPIPER
Employees Worked With
Kassie Nix
April 24, 2019
Professionalism The representative was very pleasant and knowledgeable. He ensured that I understood how the determination would be made re the services that would b The representative was very pleasant and knowledgeable. He ensured that I understood how the determination would be made re the services that would be needed. After the service was completed he made sure I understood the future scheduling, I.e.. services needed and time frame. He made me feel better by informing me that he would contact me so I would not forget. This was my first visit to your business. I will consider your location as my car’s new “ home”. More
by jwmmep
Employees Worked With
Carlos S Pere, Luis Angel, Patun, Zack
April 24, 2019
Great service but average cleaning Service was quick and detailed review provided. Interior was not cleaned very well. Dirt was still on kick panel and dash but otherwise was satisfacto Service was quick and detailed review provided. Interior was not cleaned very well. Dirt was still on kick panel and dash but otherwise was satisfactory. More
by DOUGMARCI
Employees Worked With
April 23, 2019
Cleaning The car was not vacuumed very good did not clean the dash or door panels at all leaving dirty interior. Did not secure the front floor mat drivers sid The car was not vacuumed very good did not clean the dash or door panels at all leaving dirty interior. Did not secure the front floor mat drivers side. That is one of the reasons to Bring the car in for service. More
by daallanbailey
Employees Worked With
April 22, 2019
Great customer service Kassie was very through from the moment I drove in to the moment I drove out. I will be returning to only deal with her as she kept me informed on wh Kassie was very through from the moment I drove in to the moment I drove out. I will be returning to only deal with her as she kept me informed on what was happening and explained everything to me with great pleasure! Great job! And the the mechanics did a great job at getting me in and out in a timely fashion great job guys ! More
by CAITLYNH55
Employees Worked With
Kassie Nix
April 21, 2019
Today Service Great Service as always. Thanks Kyle for taking care of me. My truck was cleaned and washed and the service was quick. Makes it easy on me to get ever Great Service as always. Thanks Kyle for taking care of me. My truck was cleaned and washed and the service was quick. Makes it easy on me to get everything take. Care of at Toyota of Rockwall. More
by MSMITHTX2010
Employees Worked With
Kyle Rust
April 21, 2019
Engine light check Tech ran diagnostics to determine cause of small Evap leak. No leak found, but gave me possible causes/solutions. I was not charged for the diagnostic Tech ran diagnostics to determine cause of small Evap leak. No leak found, but gave me possible causes/solutions. I was not charged for the diagnostics, even though I was expecting one. More
by DANLEVANS
Employees Worked With
Kassie Nix
