Toyota of Rockwall - Service Center

Customer Service As always, this dealership displays the utmost regard for its customers' satisfaction. I have been a customer of Toyota of Rockwall for several years As always, this dealership displays the utmost regard for its customers' satisfaction. I have been a customer of Toyota of Rockwall for several years and would add this is certainly not the most convenient dealership available from where I live. I place much regard for integrity, honest dealing and "no pressure" sales. Toyota of Rockwall's sales department has always lived up to those expectations. It has been my experience their service department renders these same qualities. Toyota would do well to use this dealership as the model for all their operations nationwide! More

Provided good service Good fast service but forgot to charge me so had to make return visit Checked if recall applied to my car Added washer fluid when doing state inspec Good fast service but forgot to charge me so had to make return visit Checked if recall applied to my car Added washer fluid when doing state inspection More

Helpful as always Kyle always does a good job of taking care of me for my monthly service. He honest and straight forward with me and honors his word. Kyle always does a good job of taking care of me for my monthly service. He honest and straight forward with me and honors his word. More

Great! Very courteous, helpful, explained everything in detail. The time for service was less than I thought it would be which is great. Everyone is so help Very courteous, helpful, explained everything in detail. The time for service was less than I thought it would be which is great. Everyone is so helpful! More

Very pleased. We had an appointment and were in and out within 2 hours, even though we had to replace a tire with a nail in the sidewall. The car was washed and cle We had an appointment and were in and out within 2 hours, even though we had to replace a tire with a nail in the sidewall. The car was washed and cleaned on inside, looked like a new car. More

Come Back At first i sat there for a little bit until I got helped but they came back and really made sure that they knew that I was appreciated by going above At first i sat there for a little bit until I got helped but they came back and really made sure that they knew that I was appreciated by going above and beyond with their customer service. I appreciate how they made me feel valued. More

Diagnostic Stephanie was extremely helpful with my service issues. Going into detail when I needed it. I had multiple things wrong, and was given a detailed quot Stephanie was extremely helpful with my service issues. Going into detail when I needed it. I had multiple things wrong, and was given a detailed quote. More

quick and well done Debra was very helpful and clear about what the service was needed and how long it would take. The appointment was actually completed more quickly and Debra was very helpful and clear about what the service was needed and how long it would take. The appointment was actually completed more quickly and my car was clean when returned to me. It was a very pleasant experience. More

Always great service from Kyle! Kyle always takes good care of us! He lets us know up front how much things will cost and understands our budget on teacher's salaries. Kyle always takes good care of us! He lets us know up front how much things will cost and understands our budget on teacher's salaries. More

5000 mile maintanence Very friendly, quick and professional. Comfortable place to relax and wait. Car was serviced, tires rotated and washed, no high pressure to get anythi Very friendly, quick and professional. Comfortable place to relax and wait. Car was serviced, tires rotated and washed, no high pressure to get anything fixed or repaired that didn't need to be done. More