Toyota of Rockwall - Service Center

This experience was not what i expected. I came to the dealership two week prior to to schedule my appointment. My appointment was not on the system on the appointment day. I had to wait for I came to the dealership two week prior to to schedule my appointment. My appointment was not on the system on the appointment day. I had to wait for Dan to get there before i could proceed. My service for the appointment was to get my window tinted, oil change and a detail. It seem as though the mix up was my name. Instead of my name in the system as Davy Stoker it is in the system as Stoker Davy. Pedro should have put me in the system correctly from the sale process. This could have been a very bad experience for me but this facility has an angel with red hair. Amanda the cashier went beyond her job to get me situated to make the experience an experience to help me look beyond the nuisances that took place. Thank you Amanda you make Toyota of Rockwall better. More

Amazing! Carl was amazing and super helpful! They stayed open and helped me when I couldn’t get off work! I’ll definitely come back to see him! Carl was amazing and super helpful! They stayed open and helped me when I couldn’t get off work! I’ll definitely come back to see him! More

pofessional and speedy the service crew has been very professional and friendly, the crew performed all the necessary and required service for my new Toyota tundra that I bo the service crew has been very professional and friendly, the crew performed all the necessary and required service for my new Toyota tundra that I bought in 2017 More

An Inspection Gone Right Simply put, they tried to help me with the inspection process on two separate occasions. They were friendly and patient as I was unable to align all Simply put, they tried to help me with the inspection process on two separate occasions. They were friendly and patient as I was unable to align all the proper procedures. Thank you for you understanding. More

Courteous and Professional I didn't have an appointment and came in for an oil change and tire rotation. They performed the service, checked other areas and told me I didn't nee I didn't have an appointment and came in for an oil change and tire rotation. They performed the service, checked other areas and told me I didn't need to have anything else done yet. Honest. More

Great Service My service experience with Carl David was top quality. He was very upfront and knowledgeable and explained very clearly what my vehicle needed and did My service experience with Carl David was top quality. He was very upfront and knowledgeable and explained very clearly what my vehicle needed and did not. I would definitely recommend all my family and friends to get their vehicles serviced at this Toyota dealership with Mr.David More

Service center Carl David was very professional. Carl took great care of me and my vehicle issue. Carl was nice enough to arrange transportation for me to go home an Carl David was very professional. Carl took great care of me and my vehicle issue. Carl was nice enough to arrange transportation for me to go home and back to the dealership when my vehicle was ready for pick up. More

Awesome Toyota of Rockwall is awesome!!! I have been going to this dealership for the last five years and always have an awesome experience. I will not take m Toyota of Rockwall is awesome!!! I have been going to this dealership for the last five years and always have an awesome experience. I will not take my Toyota Camry anywhere else. More

An anxious experience After having the Maintenance Required light come on while returning home from a trip, it was good to call and know that the service department was op After having the Maintenance Required light come on while returning home from a trip, it was good to call and know that the service department was open till 7pm. Arrived at the service department and reception was most courteous. The situation was remedied. All with a smile. The attention given relived my stress. Christmas Blessings to all. More

Oil change Everyone is friendly and the work is done in a timely manner! Quickly greeted once pulling in to the service area. I highly recommend this dealershi Everyone is friendly and the work is done in a timely manner! Quickly greeted once pulling in to the service area. I highly recommend this dealership! More