Toyota of Rockwall - Service Center

Last minute, no worries I was running ahead of my next oil change, but needed inspection. I dropped in without an appointment, they performed the services in short order and I was running ahead of my next oil change, but needed inspection. I dropped in without an appointment, they performed the services in short order and did a nice job cleaning my Tundra. Much appreciated!!! More

Since you gave me this service for free, I gave you 5 stars. Nicole was extremely good! However, I nearly gave you 4 stars because we brought our Prius in because the low tire pressure light was illuminated and Nicole was extremely good! However, I nearly gave you 4 stars because we brought our Prius in because the low tire pressure light was illuminated and when the car was finished the low pressure light was still illuminated. Several people from express service tried to it turn off. We must have spent at least 15 minutes getting the low pressure light turned off, which is why we brought the car in the first place. They did find a nail in the tire and repaired the tire for free and topped off the nitrogen! However, we also paid $60 for windshield wiper replacement. You can't beat free so you get 5 stars, even though the execution was flawed. More

10k mile checkup Everyone at the dealership was friendly. The waiting room was nice and clean with a home improvement TV channel that was interesting. I was in and out Everyone at the dealership was friendly. The waiting room was nice and clean with a home improvement TV channel that was interesting. I was in and out in about 1 hour. More

15000 mile service Advisor is very friendly and service is done quickly, and the waiting room was nice and clean. I was able to out the door within in an hour. Advisor is very friendly and service is done quickly, and the waiting room was nice and clean. I was able to out the door within in an hour. More

Excellent Carl David provided Excellent Customer Service and went the extra mile to make sure my car was taken care of. He also went over all the details with m Carl David provided Excellent Customer Service and went the extra mile to make sure my car was taken care of. He also went over all the details with me once my service was complete. Carl also offered to schedule my next service appointment. Fantastic Service! Ken, Allen, and Gabriel also provided Excellent Service as I Test Drove a Rav 4! More

Service department It took 5 hours for them to give me an answer on my windshield. We had no updates as to when I’d be getting the car back and the Overcrowding of vehic It took 5 hours for them to give me an answer on my windshield. We had no updates as to when I’d be getting the car back and the Overcrowding of vehicles was inconvenient. I feel as if they were overloaded and could not perform the service in a timely manner. More

A smile goes a long way Carl is very pleasant and courteous. Explained everything clearly and gave me a good estimated time of completion. I was there early in the morning an Carl is very pleasant and courteous. Explained everything clearly and gave me a good estimated time of completion. I was there early in the morning and I was glad he received me with a smile. More

Everyone is always pleasant, when you pull in, someone Everyone is always pleasant, when you pull in, someone is at your car to help find out what you need and they’re always very patient. Sorry I did n Everyone is always pleasant, when you pull in, someone is at your car to help find out what you need and they’re always very patient. Sorry I did not know the name of the person in transportation but he’s always very pleasant, very nice and polite , tries to see that you get to your designation in timely manner More

i was painless. My maint. light was coming on and I was having a hard time starting my car. I thought it might be time for a new battery. So brought my car in and I My maint. light was coming on and I was having a hard time starting my car. I thought it might be time for a new battery. So brought my car in and I always want to work with Carl, he is great! I left my car to have a look see and determined it need brakes, front end alignment, battery, transmission fluid, brake fluid. It was all taken care. I like working with Carl. More

Fine and dandy Google my experience was fine was told it would take almost two hours but I was out in about an hour. I really don’t have much more to say but this h Google my experience was fine was told it would take almost two hours but I was out in about an hour. I really don’t have much more to say but this has to be twenty five words so I am running out of things to say so anywho have a great day More