Toyota of Rockwall - Service Center

Great Service! Since the first day of purchasing our vehicle, we've had wonderful customer service from Sales to Service departments! They are always professional a Since the first day of purchasing our vehicle, we've had wonderful customer service from Sales to Service departments! They are always professional and courteous. The Service department is always available and the wait time is minimal. The overall experience makes us glad we purchased our RAV4 from Toyota of Rockwall! More

pissed My wife took my car in to get the radio fix, to tell me that it was a third party radio. when they installed the radio their when we bought it new. an My wife took my car in to get the radio fix, to tell me that it was a third party radio. when they installed the radio their when we bought it new. and charge me a table charge and said they could not fix it $128.95 also checked drivers window. More

Excellent Customer Service My Service Advisor; Carl was extremely professional and provided me with great service. I continue to recommend Toyota of Rockwall for your Service De My Service Advisor; Carl was extremely professional and provided me with great service. I continue to recommend Toyota of Rockwall for your Service Dept. Mike Marciniak More

Just very slow and wasn't told how long of a wait it was gon Just very very slow for a weekday. We waited for 2 hours and while it's a very nice dealership the waiting wasn't great for my kids and I. Just very very slow for a weekday. We waited for 2 hours and while it's a very nice dealership the waiting wasn't great for my kids and I. More

Fast service! Had my van service for the first 5000 miles, they were fast. I had a couple of questions which were answered. Great service. Thank you. Had my van service for the first 5000 miles, they were fast. I had a couple of questions which were answered. Great service. Thank you. More

Nice people Everyone I deal with at Toyota of Rockwall is very kind and willing to help. The facility is always very clean and welcoming. So grateful to have this Everyone I deal with at Toyota of Rockwall is very kind and willing to help. The facility is always very clean and welcoming. So grateful to have this dealership nearby. More

very good service Service Rep. was very helpful and service was completed in a timely matter. why does this have to be 25 words. I said what I wanted to! Service Rep. was very helpful and service was completed in a timely matter. why does this have to be 25 words. I said what I wanted to! More

Competent and friendly - Typical Justin Hogue experience - We have utilized Toyota of Rockwall in general and Justin Hogue in particular for the past four years. Every visit is the same. He will listen to an We have utilized Toyota of Rockwall in general and Justin Hogue in particular for the past four years. Every visit is the same. He will listen to any concern, make appropriate suggestions, and perform or schedule what is needed. In my opinion, sales are important to the success of a dealership, but service is paramount and Justin is as good as I've seen. Our latest purchase (2015 4 Runner) is due to how he has taken care of us on our 2012 Tundra. More

5000 mile service Very quick and courteous service. Love the clean and comfortable customer service waiting area. I was able to use the Wi-Fi and work remotely from t Very quick and courteous service. Love the clean and comfortable customer service waiting area. I was able to use the Wi-Fi and work remotely from the dealership. More

Great Customer service and Team Work There is great team work between Carl and Randy. Carl was busy with another customer when I arrived so was Randy but as son as he was done, which was There is great team work between Carl and Randy. Carl was busy with another customer when I arrived so was Randy but as son as he was done, which was quick, Randy jumped in to get me taken care of. These two guys are awesome to work with. Justin Hogue is also a great team player. In Justin's defense he tried to help me but I told him I would wait. More