3,198 Reviews of Toyota of Rockwall - Service Center
Tire replacement They gave me a opinion on tire replacement for my 2012 Prius. They explain the comment about my tire aglinment. Do not do it until I purchase new tir They gave me a opinion on tire replacement for my 2012 Prius. They explain the comment about my tire aglinment. Do not do it until I purchase new tires. More
Quality Service Always ready to serve you, on time. Treat you like you are there only customer. Would highly recommend. Also good for body work. used them for 5 year Always ready to serve you, on time. Treat you like you are there only customer. Would highly recommend. Also good for body work. used them for 5 years now. More
Great experience!! I had my 10k service. After my appt. was scheduled I received emails reminding me of the appt. When I arrived everything was ready and even though the I had my 10k service. After my appt. was scheduled I received emails reminding me of the appt. When I arrived everything was ready and even though their was a long line my car was taken at the time it was set up. All the staff was nice, the salesman I bought the car from, saw me and came over to greet me. Great team More
Car wash/detail and tint repair Dan Landrum was extremely professional. The car wash was not so stellar. Black vehicle left to air dry (spots everywhere but Dan sent it back to be Dan Landrum was extremely professional. The car wash was not so stellar. Black vehicle left to air dry (spots everywhere but Dan sent it back to be dryed correctly). Guess that's why it's free. Tint was not repaired correctly but Dan ensured the work would be corrected and it was. More
OIl change and Tire Rotation Service for 20K Excellent!!! Very Friendly and clean atmosphere. I arrived a bit late and was greated with respect in the atrium. It was a bit busy, buy I feel that I Excellent!!! Very Friendly and clean atmosphere. I arrived a bit late and was greated with respect in the atrium. It was a bit busy, buy I feel that I was very well taken care of and in ample amount of time for my service. More
Great Dealership The service department is simply Great. They are polite and genuinely appreciate your business. The work was on our new car and they were very polite The service department is simply Great. They are polite and genuinely appreciate your business. The work was on our new car and they were very polite and on time. The work was done sooner then promised and we were on our way. They are very good and maybe even Great. More
Fast and Friendly I came in for my first service appointment for my new Camry. As soon as I pull into the service drive I was greeted by a friendly face. It didn't take I came in for my first service appointment for my new Camry. As soon as I pull into the service drive I was greeted by a friendly face. It didn't take no longer than 20 mins. More
Love Toyota of Rockwall Carl and Randy are always very personable as well as helpful. We look forward to our visits for our vehicle. They have always been very honest wit Carl and Randy are always very personable as well as helpful. We look forward to our visits for our vehicle. They have always been very honest with information when it comes to spending money on our car. We will surely return for all our services because of these two. :) More
Called about a sensor repair on my truck! After being hung up on twice I was finally connected to Carl with the service center. While speaking on the phone he was short and rude with me. I After being hung up on twice I was finally connected to Carl with the service center. While speaking on the phone he was short and rude with me. I explained what I believed to be the problem when he interrupted me and sternly corrected me. Made me feel like an idiot. He also quoted me $2000-3000 for the fix with out even seeing the vehicle. I took my car to another dealer and they are fixing it for $400. Highly advise you stay clear unless you are okay with high pressure, high cost, and condescending advisors. More
Small job Service Advisor Donna was extremely helpful and professional. Service Advisor Dan Landrum is my usual advisor because he is so wonderful. But Donna a Service Advisor Donna was extremely helpful and professional. Service Advisor Dan Landrum is my usual advisor because he is so wonderful. But Donna assisted me this day and it is great to know someone else for when Dan is not working! More