
Toyota of Santa Fe
Santa Fe, NM
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Awesome experience. Everyone was friendly (especially to our dog) and knowledgeable about our Prius. Ira Roybal was especially helpful and nice. Financing went smoothly. This place rocks. Vahl and Amy Jack our dog) and knowledgeable about our Prius. Ira Roybal was especially helpful and nice. Financing went smoothly. This place rocks. Vahl and Amy Jackson More
I was working to another sales person, and trying to see if Beaver could bring a Gray Tacoma with TRD Off-Road package. But the sales person kept coming back lower the the price the Tacomas in stock. From if Beaver could bring a Gray Tacoma with TRD Off-Road package. But the sales person kept coming back lower the the price the Tacomas in stock. From what gathered is the sales manager was reluctant on bringing or exchanging for another Tacoma from other nearby dealerships. He went so far as to tell me that I was not interested in buying a truck, and I would be happy to the Tacoma that were in stock...so where along line they started even starting to push a Tundra on me and a Green Tacoma saying the Green paint has better wear resistant than the Gray paint. This guy basically ruined the sale. More
Andy is always helpful and stays in touch during service which I greatly appreciate. I've had issues with some of the other service reps not calling with a service update and not returning my voice message which I greatly appreciate. I've had issues with some of the other service reps not calling with a service update and not returning my voice message when I called in to get one. So, I work with Andy exclusively because of his superior service. More
Working with Aspen Leaf at Beaver Toyota was a super experience. He was kind, considerate, and accomadating. He even drove 3 hours to our home to deliver the vehicle with no extra fees. Aspen went th experience. He was kind, considerate, and accomadating. He even drove 3 hours to our home to deliver the vehicle with no extra fees. Aspen went the extra mile to schedule our first 'free' oil change and service for our new Tacoma TRD. The price and customer service at Beaver Toyota is tops. After working with other Toyota dealers, our experence with Beaver Toyota 'stood out', and even though there are other Toyota dealers closer to our home, we will always return to Beaver Toyota to meet our vehicle needs. James S. More
Great service, made it enjoyable to go and have vehicle serviced. My family has always like dealing with Frank. I used to have a Honda. Nothing has compared to the attention we receive at Beaver Toyota serviced. My family has always like dealing with Frank. I used to have a Honda. Nothing has compared to the attention we receive at Beaver Toyota More
Aspen Leaf was our salesman. He was very patient and neutral, not pushy, just helping guide us to the right product. We took many long test drives and spent a long time deciding on a car but he was posi neutral, not pushy, just helping guide us to the right product. We took many long test drives and spent a long time deciding on a car but he was positive and supportive the whole time, never false or feeding us lines. He and Jerry worked with us on price selling at invoice which we could not turn down. Then Gary swung us a huge discount on a 100K warranty which gave us a lot of peace of mind as to our overall ownership cost over the next years. The car was impeccably prepped and Aspen sat with us giving tutorials on everything from skid control to setting up the bluetooth. My only reservations are that 1)it all took so long, but they were doing a lot behind the scenes like getting the license plates and registration so we don't have to worry about it. and 2)After we agreed on a price and financing they gave me a contract which added up to more than we agreed on and it had to be re-written for the right amount. Overall we are really pleased. More
Audrey and Aspen spent three days helping me put my deal together and worked with me to put together a deal that fit my needs and put me in a great car. They went above and beyond to make sure I was satisfi together and worked with me to put together a deal that fit my needs and put me in a great car. They went above and beyond to make sure I was satisfied with my purchase. The financing was also easy and fit my budget. I sincerely recommend these fine people if you need honest help in getting a vehicle. More
The only glitch I had was getting the email link going with the sales man. I have some hearing problems and phone calls on my house phone are at best difficult. The cell phone is somewhat better. My with the sales man. I have some hearing problems and phone calls on my house phone are at best difficult. The cell phone is somewhat better. My son had earlier leased a Prius from Beaver when he was convinced by my experience with my 2007 Prius bought in Wyoming. When his lease term was almost up he bought a new Prius C with Aspen Leaf as the contact. As my 2007 Prius reached the 255,000 mile mark I was looking for a replacement Prius. The selection in Wyoming is not particularly great, so I got on line with the Beaver site where my son had leased and bought his Piuses. After looking at the available inventory at Beaver I emailed and called Aspen to start the process of replacing my 2007. We did have a little difficulty making connections via email and the house phone contacts didn't work particularly well (My problem, not Aspen's). When we were finally able to get an email exchange going everything went very smoothly. The features I wanted were right, the price was right and Aspen made the purchasing process from 800 miles away go very well. The reception when I got down to New Mexico from Wyoming flowed with out a hitch because Aspen had greased the skids, so to speak. More
Brent Buell was great to work with. I was purchasing the vehicle from out of state. He coordinated all of the required paperwork. I was inquiring with Brent about installing winter tires on the vehicle and vehicle from out of state. He coordinated all of the required paperwork. I was inquiring with Brent about installing winter tires on the vehicle and he was able to get a great price on the tires and had them installed before I arrived. He even took calls on the vehicle on his days off. Brent picked me up in person on arrival to bring me to the dealership. The description of the vehicle was accurate. Great experience. I highly recommend both Brent and this dealership for purchasing a vehicle at great value. More
I am pleased to purchase our third Toyota. My 20+ year old Corolla was traded in for a new Scion. I liked it from the test drive on. Aspen is knowledgeable and worked hard to get the best rate for us. old Corolla was traded in for a new Scion. I liked it from the test drive on. Aspen is knowledgeable and worked hard to get the best rate for us. More